WinsParkSpin Casino - 플레이어의 출금이 지연되었습니다.

Requested money be sent prior to withdrawal then proceeded to say it didn’t go through or it was the incorrect address

Dear thedailygunslinger,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with WinsPark Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate?

• Are you talking about a deposit or a withdrawal?
• Where did you get that address from?

I will be waiting for your reply patiently.

Best regards,

Nick

I bought the bitcoin and it prompted witch copy address from safari on cash app. That could be my error none the less however they have still not responded about my card deposit

Has made contact again however still saying I need to make another deposit

Dear Thedailygunslinger,

Have you made any deposits at the casino prior to this issue? If the casino is requesting a minimum deposit, this is typically required to verify your payment method, which is standard procedure in most online casinos.

If possible, please also forward any communication between you and the casino to nikolas.b@casino.guru for further review. I look forward to your response.

Kind regards,

Nick

Dear thedailygunslinger,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.