Winstark Casino - 플레이어의 탈퇴가 지연되었습니다.

Since September 10th I put it withdrawal for the $100 for my Bitcoin account and I'm still waiting I still haven't got any chat live every time I get on there it's either email or they just stay there and they don't say anything and one time I got somebody to say something but then soon as I told my problem it was like crickets so I'm still waiting on my money and I already sent my documentation

Hello getmoneybri123,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with WinStark Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear getmoneybri123,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.