I depositted into the site got a 200% bonus on top, then went to play slots, it had some error pop up, i went to live chat, they fixed something and told me to log out and log in, i was never able to log in again, It just throws me back to the "log in or deposit screen" which is pay and play menu pretty much,
So i went to support and asked, did all the things they asked me to, nothing worked. so they told me IT deparment will contact you soon via email,
no contact for 3 days, i contacted support again on 4th day, they said the same thing.
Now its been over a week since i depositted. They haven't returned my money or given me any way to log in, now i have to assume that the bonus got expired and my money with it. and all that without a single spin played.

On the other hand, a big negative point: customer service and the verification process (photo, passport, proof of address). This is where it gets complicated. When you reach a large amount and want to secure or withdraw, the problems begin. You can't even present your proof directly to an agent: everything goes through an automated system that doesn't work well. It's frustrating, unpleasant, and it spoils the experience.

Personally, after winning a large amount, I got so fed up that I replayed everything and left the platform. Too bad, because the potential was there."

Par contre, gros point négatif : le service clientèle et le processus de vérification (photo, passeport, preuve d’adresse). C’est là que ça se complique. Quand on atteint un gros montant et qu’on veut sécuriser ou retirer, les problèmes commencent. On ne peut même pas présenter nos preuves directement à un agent : tout passe par un système automatisé qui ne fonctionne pas bien. C’est frustrant, désagréable, et ça gâche l’expérience.

Personnellement, après avoir gagné un gros montant, je me suis tellement tanné que j’ai tout rejoué et quitté la plateforme. Dommage, car le potentiel était là. »

Smallest winnings even with high stakes
With 10 free spins, a maximum of 2 games are paid out and this with the smallest possible winning combination
The drawn symbol for books is almost not on the reels in the free games
For me this is definitely influenced by the operator
I have always won something back at all casinos
But I have never won at the casinos in Dama
For me, Dama is a dubious company that should be ignored

Kleinste Gewinne selbst bei hohen Einsatz
Bei 10 Freispielen werden Maximal 2 Spiele bezahlt und das mit kleinstmöglicher Gewinnkombination
Das gezogene Symbol bei Büchern ist in den Freispielen so gut wie nicht auf den Walzen
Für mich ist das definitiv vom Betreiber beeinflusst
Ich gewann bisher bei allen Casino immer wieder mal etwas zurück
Aber bei den Casinos von Dama gewann ich noch nie
Dama ist für mich ein unseriöses Unternehmen, das man unbedingt ignorieren sollte

Well, I have to say, normally I'm a huge fan of damaNV casinos, but this casino is really not that cool, the VIP system is very bad, no matter how much you deposit, you never get good rake or cashback, I deposited around €4000-€5000 here, not once did I get an email from the VIP manager or anything else, no loyalty gifts or anything like that, considering that the casino is more for raw cash players, I don't think it's that good, there are 100x better casinos for raw cash.

The only positive thing is that they pay out quickly [if there is a small payout]

Also, ich muss sagen, normalerweise bin ich ein riesen fan von damaNV casinos, aber das casino ist echt nicht so cool, das vip system ist sehr schlecht, egal wie viel man einzahlt, man bekommt nie guten rake oder cashback, habe hier um die 4000€-5000€ eingezahlt, nicht einmal kam ne email vom VIP-Manager oder sonstiges, keine loyalitätsgeschenke oder etwas in der art, dafür dass das casino eher für raw cash spieler ist, finde ich es nicht so gut, es gibt 100x bessere casinos für raw cash.

Das einzige was positiv ist, dass sie schnell auszahlen [wenn es mal zu einer kleinen auszahlung gekommen ist]

Winz.io has by far been the best online casino I have played in as I will explain. After researching and talking with players there I signed up and the experience has been 100% stress free. Deposits and withdrawls are super easy and super fast giving the high accolades where reverse the withdrawl is non existant in my case considered essential. As is always the case wins and losses happen and so far no complaints on my RTP experience as this is over long term play. I highly recommend winz.io T&C are clear and easy to respect. The Bonuses are not the typical 100-300 % match bonuses with fine print horrific conditions. Here you spin a wheel cross fingers and on the luck of the draw magic or not will happen. being Canadian sadly for me Evolution gaming is restricted and must play on my local lottery site and wazdan as well as netent is not available. Recently after reaching the 2k in withdrawls KYC kicked in and the process was prompt and clear. Stress free and peace of mind play win or lose top on the trust scale.

Stay away from Dama NV! Don't fall for every jokezzz.io websites that sprawl over the Internet!! Stick to serious ones! This casino doesn't bother to update their terms in-site: crypto is up but they are too lazy to update them: notwithstanding the fact that they have duplicate terms, thus double-standards!!! (Deposited 50€ in litecoin but still didn't get their Bronze Prize Wheel, as per terms!).. On one page of their terms, it said "you get a Bronze Wheel Prize for a deposit of 50€ but 0.75 ltc!! Lol

0.75 ltc equals to nearly 70€...

Do the exchange!! Duplicate terms!

You are warned!

I've been a member for a while wins were quite frequent in the beginning as time progressed I noticed a steady decrease of the RTP being lower than the required 96 percent as per CGA rules .

I'm really at a loss what to say about the operation they appear
to be amazing but if you stick around its not so amazing as time progresses .
Good things take time and without solid RTP auditing and a running tool to show you which can help Players I think there are some issues here .

At this point I'm highly Skeptical of the Operation and I may Take my deposits Elsewhere I'm not Happy with a Lot of Dama N.V operations .

-Trevor

I absolutely loved playing here until today I got an email this morning stating I get up to 400 free spins for 1$ so I go to claim and it won't let me so I speak to the chat agent and vrtvtold the email is fake so I send them screen shots and still they refuse it and basically call me a liar they have have na k peddled on every offer they have given me I've been able to lok past that until now enough is enough I don't what happened to make them change like this but it happened they they tiresome me with security like give me a break i was a very consistent customer but I'm not gonna get jerkes around everything they offer something this is the first bad experience with them but it will be the last as I will no longer continue enjoying time there as I did before also Lena could use a bit of customer service training she lacks it

EDIT: 03/29/2023
Now play for many weeks at WINZ. Lost a lot and gained a lot. Well, you shouldn't gamble on alcohol anyway ^^
The large selection of games is still very positive. In addition, I now pay in and out with my Mastercard N26. The payout is usually on my card after 15mins. Real nice.
Support is always friendly and easy to reach.
Promotions with Wager Free Spins on Fridays and Tuesdays are super nice. (Even if I've never had a big win there - like I did with Superseven -- I sometimes won over €200 with 10 free spins ^^)
All in all a mega nice casino. deposit easy. Payout easy and fast.
Win well. Maybe a 24-hour ban would still be good if, like me, you sometimes gamble on alcohol, but well, that's kind of my problem too.

Have always played at Casino Superseven. Unfortunately, they announced the closure of their casino yesterday. So I needed a new one and ended up at Winz thanks to the YouTuber CasinoController.

And so far I'm very satisfied.
The fact that you have to convert your deposit 3 times before you can withdraw it took some getting used to. But everything great.

Free spins with no wager like Superseven are great too.

Verification super easy and fast.
Support super fast there (really blatantly fast). With Superseven or also with kingbilly one likes to wait 15-30mins

Mega many games (much more than Superseven)

The only thing that bothers me is that I can't see anywhere whether I've already wagered my deposit 3 times or how much I've already wagered.
Rejected payout requests sometimes contain this information, but it would be easier if I could look it up myself... (Or have I just not found it yet?)

EDIT: 29.03.2023
Spiele nun viele Wochen bei WINZ. Habe viel verloren und viel gewonnen. Naja auf Suff sollte man eh nich zocken ^^
Sehr positiv ist immer noch die große Spiele Auswahl. Außerdem zahle ich mittlerweile mit meiner Mastercard N26 ein und aus. Die Auszahlung ist in der Regel nach 15mins auf meiner Karte. Richtig Nice.
Support immer freundlich und gut zu erreichen.
Aktionen mit den Wager Free Spins Freitags und Dienstags sind mega nice. (Auch wenn ich da noch nie einen großen Gewinn hatte - wie damals bei Superseven -- da hab ich manchmal mit 10 free spins über 200€ gewonnen ^^)
Alles in allem ein Mega nices Casino. Einzahlung einfach. Auszahlung einfach und schnell.
Gewinne gut. Vllt wäre so eine 24h Sperre noch gut, falls man wie ich manchmal auf Suff zockt, aber naja, das ist ja auch iwie mein Problem.

Habe bisher immer im Casino Superseven gespielt. Leider haben die gestern verkündet ihr Casino zu schließen. Brauchte also ein neues und bin dank dem YouTuber CasinoKontrolleur bei Winz gelandet.

Und bisher bin ich sehr zufrieden.
Das man seine Einzahlung 3mal umsetzen muss, bevor man auszahlen darf war erst gewöhnungsbedürftig. Aber alles supi.

Free spins ohne wager wie bei Superseven sind auch super.

Verifizierung super easy und schnell.
Support mega schnell da (echt krass schnell). Bei Superseven oder auch bei kingbilly wartet man ja gern Mal 15-30mins

Mega viele Spiele (viel mehr als bei Superseven)

Das einzige was mich stört ist, dass ich nirgends sehe ob ich meine Einzahlung bereits 3mal umgesetzt habe oder wie viel ich bereits umgesetzt habe.
Abgelehnte Auszahlungs Anfragen beinhalten diese Info zwar manchmal aber naja wäre leichter wenn ich selber iwo nachschauen könnte... (Oder hab ich das einfach noch nicht gefunden?)