Wixstars Casino - 플레이어가 인출 문제가 발생했습니다.

No money has been paid

Rahoja ei ole maksettu

Dear Jouni,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I apologize, but I am not sure I understand your complaint correctly. Could you provide more details, so I can understand better what the issue might be? Were your winnings confiscated or you just aren't able to withdraw?

Thank you very much in advance for your reply.

Best regards,

Kristina

Do not transfer profits to my account. Asshole casino

Eivät siirrä voittoja tililleni. Persereikä kasino

Jouni, thank you for your reply. Could you please confirm, that you have passed the KYC (verification) process successfully? 

I am

olen

I finally got the money

Sain lopulta rahat

Dear Jouni,

Thank you for letting me know this great news. We will now mark it as 'resolved' in our system. Please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help, but I hope you won’t come across a problem like this again.

Best regards,

Kristina