Woopwin Casino - 플레이어의 보증금이 도착하지 않았습니다.

I deposited via trustly but it is still pending and when I deposited again via trustly a few minutes later, it suddenly worked

Ich habe über trustly eingezahlt aber es steht immernoch als ausstehend und als ich paar min später wieder über trustly eingezahlt habe ging es dann auf einmal

Hello Breidie,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Woopwin Casino. Please allow me to ask you a few more question before we would move forward.

When exactly did you make the first deposit? Did you contact the casino with this issue and if yes, what did they respond? Was the first deposit deducted from your Trustly account - if yes, please send a confirmation to nikolas.b@casino.guru

Looking forward to your answer.

Regards,

Nick

Yes, I tried it again and then it went stranger white

Ja genau ich habe es dann nochmal versucht und dann ging es komicher weiße

Hello Breidie,

Could you please answer to all my above asked question and forward the screenshot? It would be great to have all the evidences when we get in touch with the casino.

Regards,

Nick

Dear Breidie,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Regards,

Nick

The complaint will be rejected for the above mentioned reason.