1win Casino - 플레이어의 보증금이 입금되지 않았습니다.

Good I made a deposit a few days ago in the amount of 380 and it still hasn't been credited to the account, what a mistake it's failed.

Boa fiz um déposito há alguns dias no valor de 380 e ainda não foi creditado na conta, que mancada tá na falha.

Hello tiagoalves3258,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 1win Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if it was your first ever deposit into the casino? Did you contact the casino with this issue and did you provide them the payment confirmation? What payment method did you use to deposit?

Looking forward to your answer.

Regards,

Nick

Dear tiagoalves3258,

We are extending the timer by 7 days. Please, be aware that in case you fail to comment on your complaint in the given time frame, we will reject your complaint.

The complaint will be now rejected for the above mentioned reason.