20bet은 설명 없이 내 계정을 폐쇄했으며 보안 부서에서 사기를 감지했다고만 밝혔지만 언제인지는 명시하지 않았습니다. 게다가, 그들은 나의 출금 서류를 승인하고 제가 상금의 일부를 입금했습니다(모든 것이 괜찮다고 가정). 비록 그들이 출금을 승인한 이후로 제가 다시 플레이하지 않았음에도 말이죠. 셀카를 달라고 했고, 보냈음에도 불구하고 아무 이유 없이 계정이 비활성화될 때까지 6일을 기다렸습니다. 내 계정을 다시 열거나 최소한 상금을 환불해 달라고 친절하게 요청합니다. 보충 서류를 제출한 후에도 10일 동안 베팅 활동을 하지 않은 상태에서 한 순간 합법적인 것으로 간주되었다가 5일 후에 불법으로 간주될 수 있다는 것이 이상합니다. 이 문제를 해결하는 데 도움을 주시면 감사하겠습니다.
20bet closed my account without any explanation, simply stating that their security department had detected fraud, but they did not specify when. In addition, they approved my withdrawal documents and deposited some of my winnings (assuming that everything was okay), even though I hadn't played again since they approved my withdrawal. They asked me for a selfie and, although I sent it, I waited for 6 days only for them to disable my account for no reason. I kindly request that they reopen my account, or at the very least, refund my winnings. I find it strange how it's possible for me to be considered legal one moment, and then deemed illegal 5 days later, without me having engaged in any betting activity for 10 days, even after submitting supplementary documents. I appreciate any assistance you could provide with resolving this issue.
Η 20bet μου εκλεισε το λογαριασμο χωρις καμια εξηγηση..αναφεροντας απλά οτι το τμήμα security εντόπισε απάτη, χωρις να συγκεκριμενοποιουν πότε.. επιπλέον ενέκριναν τα έγγραφά μου για ανάληψη και μου κατέθεσαν κάποια από τα κέρδη μου (θεωρώντας ότι όλα είναι οκ), χωρίς να εχω ξαναπαίξει από τη στιγμή που μου ενέκριναν την ανάληψη, μου ζήτησαν selfie και ενώ την έστειλα περ΄ίμενα 6 ημέρες ώστε τελικά να μου απενεργοποιήσουν το λογαριασμο χωρίς κανένα λόγο..παρακαλώ όπως μου ανοίξουν το λογαριασμό ή έστω επιστραφούν τα κέρδη μου. Πως γίνεται, χωρις να έχω προβεί σε καμία ενέργεια στοιχηματισμού εδω και 10 μέρες, τη μια στιγμη να ειμαι νομιμος και μετά απο 5 μέρες να θεωρούμαι παράνομος ενώ εστειλα και συμπληρωματικά έγγραφα.. παρακαλώ για την επίλυση του θέματος..
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