Betpanda Casino - 플레이어들은 BetPanda.io의 무책임한 관행에 대해 불만을 제기합니다.

Urgent Complaint Against BetPanda.io – Irresponsible Gambling Practices

Dear Casino Guru Complaints Team,

I am writing to formally lodge a complaint against BetPanda.io for their irresponsible gambling practices, failure to provide adequate player protection, and their complete lack of response to my formal refund request.

1. No KYC Verification Before Depositing $35,000

BetPanda.io allowed me to deposit $35,000 without requiring any KYC (Know Your Customer) verification.

I was not even asked for my name before making deposits, which means underage or vulnerable players can easily access their platform.

2. Failure to Provide Responsible Gambling Support

While gambling on their platform, I reached a state of extreme distress and was on the edge of suicide.

I reached out to their priority support manager on Telegram, explaining that I could not stop playing and needed help.

Instead of taking immediate action (such as restricting my account or offering self-exclusion options), they offered me a bonus, further encouraging my gambling.

3. Ignoring My Refund Request for Nearly a Week

After this experience, I formally complained to BetPanda.io and requested a full refund of my deposits.

It has been nearly a week, and I have received no response from them regarding my request.

This situation demonstrates serious ethical breaches and a failure to protect vulnerable players. I urge Casino Guru to investigate this matter and take action to warn other players about BetPanda.io’s reckless behavior.

I would appreciate any guidance or assistance you can provide in helping me recover my lost funds and holding this casino accountable.

Following link contains full evidence of the case (screenshots)

https://files.fm/u/rwsrn5c5xu

Dear anandich99,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Betpanda Casino.

Please allow me to ask you a few questions, so I can better understand the situation.

• Is your account currently blocked?
• Could you please explain whether you contacted the casino in other way other than via your VIP manager regarding the refund?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas