BlueChip Casino - 플레이어의 결제가 지연되었습니다.

Here we go ago.... they delayed my payment again. I am so tired of having to argue to get paid. This is not worth the hassle. They say they are running a security check... makes no sense... they have not asked me for any information. I joined almost a year ago .. now out of the blue they are holding my $.

Dear tgr8xndr2v,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with BlueChip Casino.

Could you please tell me when exactly you submitted your withdrawal request?

Have you accumulated your winnings with or without using an active bonus?

Please forward any relevant communication between you and the casino regarding this issue to veronika.l@casino.guru.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Dear tgr8xndr2v,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.