Brango Casino - 플레이어는 아무것도 얻지 못했습니다.

I have spent 200$ tonight and have not once won as much as a penny! They are cheating! It’s mathematically impossible to have spent that and play .25$ a spin and not win at all there games would slow down like in slow motion if the reels looked like they were lining up . STAY AWAY! Play any other casino because you WILL NOT WIN.

Dear speirbrent,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. However, I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance

If you have more information that would help our case, please forward it to me either by email at tomas@casino.guru or by posting information here. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Tomas

Dear speirbrent,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.