처음부터 나는 그들에게 문제가 있었다. 처음에는 2500유로를 받고 사인업 보너스가 있었기 때문에 내 돈은 370유로가 되었고 나머지는 0이 되었습니다. 그러나 나는 그들의 보너스가 소진되고 내가 포춘 팬더를 하고 있던 게임에서 2400유로를 받자마자 관리했습니다. 이제 내 계정으로 이동하여 내 금액이 완전히 0이 된 것을 확인합니다. 0입니다! 나는 충격 받았다! 나는 인출 요청을했고 돈이 나에게 반환되었습니다. 조금 전까지 볼 수 있었고 지금은 잔액이 0이고 그들은이 게임을 메뉴에서 완전히 제거하여 플레이하지 않을 것입니다.
또한 어떤 게임도 열지 않지만 내가 누르면 다시 플레이할 필요가 없도록 합니다. 나는 그들의 서비스에 대해 이야기했고 그들은 그것에 대해 어떤 대답도하지 않습니다. 그들이 아무 이유 없이 내 돈, 그들의 보너스에 속하지 않은 돈을 가져가서 내 잔액을 0으로 만드는 것이 가능합니까? 또한 어제 나는 이 게임에서 잭팟으로 100유로를 얻었고 그들은 그것을 내 계정에 적립하지 않았습니다. 그러나 나는 그것을 다루지 않았습니다. 하지만 내가 플레이하고 얻은 돈을 가져가려면? 내가 무엇을 할 수 있습니까? 나는 그들에 대해 불만을 제기할 것입니다. 내가 얻은 이 돈이 필요합니다.
From the beginning I had a problem with them. initially, because I won 2500 euros and had sign-up bonuses, my money went to 370 euros, and the rest were zeroed out. I managed, however, as soon as their bonus ran out and I got 2400 euros from a game I was playing fortune panda. And now I go into my account and see that they have completely zeroed my amount, it's zero! I was shocked! I had made withdrawal requests and the money was returned to me, I could see it until a little while ago and now my balance is zero and they completely removed this game from their menu so I wouldn't play it.
also it doesn't open any game, but if I press it they do it so that I don't have to play again. I talked to their service and they don't give me any answer about it. Is it possible for them to take my money for no reason, money that did not belong to any of their bonuses, and zero out my balance? also yesterday I won 100 euros in a jackpot in this game and they didn't credit it to my account. but I didn't deal with that. but to take my money that I played and won? what can i do i will file a complaint against them please help me i need this money i won.
Aπο την αρχη ειχα προβλημα με δαυτους. αρχικα επειδη κερδισα 2500 ευρω και ειχα μπονους εγγραφης μου πηγαν τα χρηματα στα 370 ευρω , και τα αλλα τα μηδενισαν. καταφερα ομως μολις τελειωσε το μπονους τους και τα πηγα στα 2400 ευρω απο ενα παιχνιδι που επαιζα το fortune panda. Και μπαινω τωρα στον λογαριασμο μου και βλεπω οτι μου εχουν μηδενισει εντελως το ποσο, ειναι μηδεν! Επαθα πλακα! ειχα κανει αιτηματα αναληψεων και μου επιστραφηκαν πισω τα χρηματα τα εβλεπα μεχρι πριν λιγο και τωρα ειναι μηδενικο το υπολοιπο μου και μου αφαιρεσαν εντελως το παιχνιδι αυτο απο το μενου τους για να μην το παιζω.
επισης δεν ανοιγει κανεναν παιχνιδι πλεον οσο κ αν πατησω το κανουν για να μην ξαναπαιξω. Μιλησα με την εξυπηρετηση τους και δεν μου δινουν καμια απαντηση σχετικά . Ειναι δυνατον να μου παιρνουν τα χρηματα χωρις λογο, χρηματα που δεν ανηκαν σε κανενα μπονους τους και να μου μηδενιζουν το υπολοιπο? επισης εχτες κερδισα 100 ευρω σε ενα τζακποτ στο παιχνιδι αυτο και δεν μου τα πιστωσαν στον λογαριασμο. αλλα δεν ασχοληθηκα με αυτο. αλλα να μου παρουν τα χρηματα μου που τα επαιξα και τα κερδισα? τι μπορω να κανω γτ θα τους κανω καταγγελια σας παρακαλω βοηθηστε με τα εχω αναγκη αυτα τα χρηματα που κερδισα.
자동 번역: