FastPay Casino - 플레이어의 계정이 차단되었습니다.

They closed my account after I deposited money and told me my account was blocked even though I had just opened an account and the support ladies are the biggest fucking skuts and the most rude cunts out there. This casino is a major scam

Dear Nicholas,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you ever requested any account closure with other casinos? Have you been advised about any refunds?

If there’s any relevant communication, please forward it to petronela.k@casino.guru. I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear Nicholas,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.