안녕하세요, 카지노에서 출금한 돈이 2주 이상 보류되었습니다. 저는 이미 다른 날에 라이브 채팅에 세 번이나 글을 썼고 항상 관련 부서로 전달되었고 곧 출금이 처리될 것이라는 답변을 받았습니다.
오늘 그들은 지불에 대한 일반적인 기술적 문제가 있다고 말하는데, 저만 그런 건 아닙니다. 누구든지 이것을 확인할 수 있나요? 그렇지 않으면 돈을 받기 위해 무엇을 할 수 있는지 모르겠고, 전혀 지불되지 않을까 걱정입니다.
Hello, my withdrawals from the casino have been pending for over two weeks now. I've already written to the live chat three times on different days and always received the response that it had been forwarded to the relevant department and the payout would be processed soon.
Today they're telling me that they're having general technical problems with payouts, so it's not just me. Can anyone confirm this? Otherwise, I don't know what else I can do to get my money, and I'm worried it might not be paid out at all.
Hallo, meine Auszahlungen bei dem Casino sind nun schon über 2 Wochen in Bearbeitung. Ich habe das dem Live Chat schon 3 mal an verschiedenen Tagen geschrieben und immer die Antwort bekommen, dass das an das relevante Department weitergeleitet wurde und die Auszahlung bald durch ist.
Heute sagen sie mir nun, dass die generelle technische Probleme bei den Auszahlungen hätten, also nicht nur bei mir. Kann mir das jemand bestätigen? Ansonsten weiß ich nicht, was ich noch tun soll, um mein Geld zu erhalten und habe die Sorge, dass es eventuell gar nicht ausgezahlt wird.
자동 번역: