파리페사에서 철수 지연 (2 페이지)

Yeah

Si

What withdrawal method did you choose??? I transfer know, are you from Spain?

Que método elegistes de retirada??? Yo transferencia sepa , eres de España?

Transfers don't work for them. You should use perfect Money . Airtm (used by me since I receive through bizum in minutes...) or any other. jesusmendezcano@gmail.com

No les funciona las transferencias. Deberas usar perfect Money . Airtm(usada por mi ya q recibo por bizum en minutos...) o cualquier otra . jesusmendezcano@gmail.com

Aaaa well it should tell me that transfers are not possible and not that it is waiting so I can't do anything

Aaaa pues debería de decirme que no se puede las transferencias y no que está hay en espera que no puedo hacer nada

Hi did you finally manage to withdraw like the player before you ? Was it helpful what he advised you ? I noticed that according to his complaint his case was solved, so there is hope that you will be able to solve it too. Please let me know.

Well, okay, nothing, they haven't given me the withdrawal yet and they don't even answer me, I don't know what to do now...

Jaro buenas, que va nada no me an dado la retirada todavía y esque ni me contestan no se que hacer ya ....

Use Telegram to talk to them, have you tried it?

Use Telegram para hablar con ellos lo has intentado?

I know it's hard, but you'll have to be patient for a while, because our team will try to help you since you still haven't received anything. I am very sorry that this situation has arisen and I would prefer it not to be so. Fingers crossed and if you have any news, please don't hesitate to let us know. 

I have tried nothing on Telegram and nothing, since the 23rd and the 7th, which has been 15 days and they have not answered me, I consider it impossible..

Nada lo e intentado por Telegram y nada , desde el día 23 y día 7 que estamos 15 días an pasado y no me responden lo doy por imposible ..

I noticed that Kristina wrote to you in her complaint and needed some questions answered. Would it be possible to do so so that she can move forward with the case ? Just click here and fill in the information. 

Anyway, I want to firmly believe that everything will be sorted out, but I don't want to give unnecessary false hopes. Take care.

I already responded to Cristina, thank you to see if it can be solved...

Ya le respondí a Cristina gracias aver si se puede solucionar ...

You're welcome, we're happy if we can help players even if it doesn't always work out. I hope your case will move forward and we will have more information. Please let us know if there are any.

Hello, I still don't have my withdrawal, you don't answer me, let's see if you can help me please.

Buenas sigo sin tener mi retirada no me contesta aver si me podéis ayudar por favor

Hmm, according to what I see, the complaint is waiting for your reply. Have you provided Kristine with what was needed? However, you don't have to worry if you have already replied to the questions, Kristina will definitely get in touch with you and try to solve your situation. Additionally, you need to be a little more patient. Would that be possible ?

What's up, jaro, well, a little more patience, of course, what are we going to do if I have no other choice? You're going to tell me and I'll be informing you, but things look bad except that it wasn't a fortune either.

Que tal jaro, pues un poco más de paciencia claro que le vamos hacer si no me queda otra ya me vais diciendo y yo o estaré informando pero vamos pinta mal la cosa menos que tampoco era un dineral

I'll ask again because I didn't get an answer. Did you provide Kristine with what she asked for in her complaint or email ? I am just asking so that it is not unnecessarily prolonged if you accidentally forgot to write back to her. 

Unfortunately, we have to wait. I would be happy if everything would be solved as soon as possible, but as we can see it is not so clear. Let's see where our team gets to. I wish everything will be resolved fairly. 🤞☘️

What's up jaro, yes I sent everything you asked me by email to kristine and let's hope it's resolved soon thanks jaro let's see if this progresses

Que tal jaro, sii le envié todo lo que me pidió por correo electrónico a kristine y si esperemos que se resuelva pronto gracias jaro aver si avanza esto

Perfect, so now we'll have to wait and see how it all goes. 

Anyway, if you happen to get a reply from the casino don't hesitate to let us know, because it would certainly be useful to know why your withdrawal is still delayed. Take care.

What's up, at the moment I don't have any answer, I open it in the chat and the only thing that tells me your problem is being processed, that answer has been given to me since I started with this for an automated response and by email because they have never answered me by email. more email I sent you

Que tal jaro de momento no tengo ninguna respuesta le ablo en el chat y lo único que me dice tu problema se está procesando esa respuesta me la llevan dando desde que empecé con esto para una respuesta automatizadas y por correo esque no me an contestado nunca por más correo que le envié

Well, you should probably read these instructions first.

"

How long will it all take?

The time elapsed between submitting a complaint and the complaint being closed varies greatly. The complaints processed most quickly are those that can be resolved without getting the casino involved or those that are rejected because the casino has not done anything wrong. Other complaints, however, can be very time-consuming.

Here are some rough estimates and time-related information about complaints:

You will get your first response from our complaint team within 48 hours, but we do our best to respond within 12 to 24 hours.

Each involved party (you, the casino, or the Casino Guru team) has seven days to respond when they are required to do so to move the complaint forward. When this period elapses without a response, we usually choose to prolong the time limit by another seven days.

As the successful resolution of a complaint often takes a lot of communication between all three parties, the total time can add up. The average time it takes to close successfully-resolved complaints is roughly 21 days from the date they were submitted, but again, this varies a lot from one complaint to another.

"

The Team has five days to respond, you see? Kindly wait for now:

https://casino.guru/paripesa-casino-player-s-winnings-haven-t-been-received

Next time, I would try to avoid casinos with a low safety index. 🤷‍♂️ Especially with this warning:

Very high value of withheld winnings in player complaints in relation to the casino's size

I'm sorry. Let's hope the complaint will work.🙏