Golden Park Casino ES - 플레이어가 자체 제외로 인해 인출 문제가 발생했습니다.

Breach of self-exclusion policy according to Spanish legislation

Incumplimiento de la política de autoexclusión según legislación española

Dear albertorgpi10,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Golden Park Casino ES. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.