Legiano Casino - 플레이어 상금의 인출이 지연되었습니다.

I've been waiting for my first withdrawal for about two weeks now and I don't have any solution. They only give me evasive answers and it's a bit tiring.

I have 3 pending withdrawals of 1500, and then 3199.

I don't have any, I accept, my account doesn't require verification and here I am still waiting...

I sincerely see myself filing a complaint against this casino and contacting my bank for solutions to this.

Llevo como 2 semanas esperando ami primer retiro y no tengo ninguna solucion , me dan solo respuestas evasivas y cansa y un poco.

Tengo 3 retiros pendientes de 1500, y luego 3199.

No tengo ninguno acepto , mi cuenta no requiere verificacion y aqui sigo esperando...

Me veo sinceramente a poner una denuncia contra este casino y ponerme en contacto con mi entidad bancaria para soluciones a esto.

Dear weakz30,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center


PS: Our initial response was generated based on the information you provided when submitting your complaint. If there has been any misunderstanding and the issue is different or more than just a delayed payment, please rest assured—we will review the details thoroughly and get back to you as soon as possible. Thank you for your patience.

Dear weakz30,

I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.