Leon Casino - 플레이어의 보증금이 아직 입금되지 않았습니다.

I have made deposit , but not added , they said wait for 2 hour , and after that I request to check my payment they said wait , but how long they don't say..

Deposit is successfully done from my side they denied to add

Dear Jagdiipsisu,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Tomas

My deposit deducted from my bank , does not added in LEONBET , I only want that please LEONBET contact your finance team and match my transaction reference no and credit in my account

Dear Jagdiipsisu,

Please contact your payment provider and inform them about the issue. Let us know about the result.

Sir there is no contact provider , in LEONBET there is option to transfer funds via account number , I have tranferred to LEONBET acc number there is given , I'm made IMPS , tell me where I can contact,

It is done by my end , I have tranferred 1100 to LEONBET given acc number , this is LEONBET priority to check with that account holder..

Please understand that transactions might take some time. In situations like this, we recommend you contact the payment provider of the transaction. From the screenshot, you provided it seems to be a bank. Kindly contact your bank and inquire about the transaction if you haven't done so already.

I have contacted , they said imps transfer is successfully done , and imps never delay or hold , the imps transfer is in qwick transfer mode , in 1 sec money transfers

Could you provide us with the reply from your bank? Please send it to tomas@casino.guru. Alternatively, post it here.

I have shared bank transaction screenshot

Sir need an update

Dear Jagdiipsisu,

Did you make any successful deposits in the casino in the past?

Would you be so kind and forward me the communication with the casino (and your bank, if possible) to tomas@casino.guru? Thank you in advance.

Dear Jagdiipsisu,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.