보너스 없이 250유로 출금을 요청했는데 요청이 취소되었습니다. 처음에는 처리중이라고만 했고, 어제 문의해보니 요청이 취소되고 계좌로 돈이 돌아왔다는 연락을 받았습니다. 아무런 연락도 없었고 지난 토요일부터 출금이 시작되었습니다. 그저께까지 모든 것이 괜찮았다고 말했음에도 불구하고 그들은 나에게 취소 이유를 제공하지 않습니다. 이 문제에 대해 도움을 주실 수 있나요? Leon에서 출금을 하는 것은 이번이 처음이 아니며, 이전에 계좌 확인을 완료했습니다.
I made a withdrawal request of 250 Euros without any bonus involved and my request was cancelled. At first, they told me it was in process and when I enquired about it yesterday, I was informed that my request was cancelled and the money returned to my account. I did not receive any communication and the withdrawal was initiated from last Saturday. They are not providing me a reason for the cancellation despite telling me that everything was fine till the day before yesterday. Can you assist me with this issue? This is not the first time I am making a withdrawal at Leon, and I have previously completed my account verification.
Έχω κάνει ανάληψη 250 ευρώ χωρίς μπόνους μέσα και μου ακύρωσαν την ανάληψη. Αρχικά ειπαν ότι έχει προχωρήσει και χτες που έστειλα να ρωτήσω μου είπαν ότι ακυρώθηκε και τα χρήματα επέστρεψαν στο λογαριασμό μου. Ενημέρωση δεν πήρα και η ανάληψη έγινε από το περασμένο Σάββατο. Δεν μου απαντάνε για ποιο λόγο ακυρώθηκε ενώ μέχρι προχτές μου ειπαν ότι είναι όλα οκ.μπορειτε να με βοηθήσετε ; Δεν είναι η πρώτη φορά που κάνω ανάληψη στο Leon έχω ταυτοποιηθεί
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