Mr Bet Casino - 플레이어의 탈퇴가 거부되었습니다.

It won't let me withdraw the money I won with real money

No me deja retirar el dinero ganado con dinero real

Hello giardini109,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Mr Bet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

The bet was with real money, and I don't talk to the casino, I only see the messages they send me by email and messages when I collect money, the bet was with real money and I want, I need to collect it, the amount is 376,000 pesos, thank you very much, I hope solve it soon

La apuesta fue con dinero real, y con el casino no hablo solo veo los mensajes q me mandan por mail y mensajes cuando corgo dinero, la.puesta fue con dinero real y quiero, necesito cobrarlo el monto es de 376000 pesos muchas gracias, espero lo resuelvan pronto

The amount to withdraw is 376,000 pesos and it won't let me, the bets were made with real money, I don't talk to the casino

El monto para retirar es de 376000 pesos y no me deja, las apuestas fueron echas con dinero real, no hablo con el casino

Mr bet are scammers, they give you bonuses and then they tell you that your winnings are from bonuses and they don't pay you anything, withdrawals are not made, the truth is they are a lie, people don't play

Mr bet son unos estafadores, te regalan bonos y después te dicen q tus ganancias son de bonos y no te pagan nada, las retiradas no se hacen, la verdad son una mentira, gente no juegen

Hello giardini109,

Is your account verified? Why didn't you ask the casino before contacting us?

Dear giardini109,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.