Pin-Up Casino - 플레이어의 보증금이 입금되지 않았습니다.

I had deposited the total amount of 400₹ and 200₹ twice it was deducted from my bank account but it’s not showing in my id , i am requesting the customer support but they are not replying me how it can be valid , i had done mail also in pinup but no response worst customer service.Can you please resolve my problem?

Hello Harry,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Pin-up Casino. Please allow me to ask you a few more question before we would move forward.

What payment method did you use to deposit? When exactly did you deposit? What did the casino respond when you contacted them with this issue?

Looking forward to your answer.

Regards,

Nick

I had deposited it on Sunday twice in 10 minutes gap because first time I deposited 200 it not showing after that I deposited the other 200₹ but still they didn’t showed . I had deposited it with UPI method. They didn’t even respond to my issue i had messaged so much to the agent but they didn’t respond. Nick can you please help to give me back my money

Sunday after 4:30 to 5 u had deposited the money.

I had deposited money*

Hello Harry,

Could you please forward a screenshot which would prove both deposits from your payment and also a screenshot showing your deposit history in the casino? Please forward it to nikolas.b@casino.guru.

Dear Harry,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

The complaint will be now rejected for the above mentioned reason.