Pin-Up Casino - 플레이어의 보증금이 입금되지 않았습니다.

My money has been deducted from my bank a.c and it's been 2 days now the money is not showing in my pin up a.c.

Dear aliashfaq93,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.

If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Nick

Thsn you so much

Dear aliashfaq93,

Could you please clarify what is your intention from now on as from your last post it is not entirely clear.

Dear aliashfaq93,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Thank you for your help, My money has been credited in the a.c

Thank you aliashfaq93 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick