The refusing to let me withdraw my winnings because I do not have a passport driving license I made a complaint through resolver and they will jot even communicate tho it,I've barriers put in my way to stop me withdrawing and barriers put in my way to stop me complaining through the proper channels


Complaint Specialist
13:36 (27 minutes ago)
to me

Hi Kevin,

We don't respond to Resolver Complaint emails directly for a number of reasons. The main one being that we don't, under any circumstances, share other peoples information via an email that isn't registered on their account. We're also unaware of what Resolver does with this information, such as personal documents that may have been uploaded to the query.

Im sure you understand that the protection of your data and personal information is of critical importance to us.




All the Best
Tracy

They wanted me to make an appointment with my doctor to prove who I am do you want me to meet the Queen too it's a bloody casino i can't stop laughing
Declan ( The Support Team)

Jun 29, 2023, 15:29 GMT+1

Hi there,

Thanks for your reply.

Please may you get in touch with your doctors surgery and request a letter signed by your doctor of which confirms your full name and date of birth.

Once you have received said document from your doctor, please provide the following:

1. A photo of the document
2. A selfie image of yourself holding up the document

Once received, I will be able to look into the verification of your account for you.

Kind regards,

Declan,
The Support Team.
kevin hooton

Jun 29, 2023, 14:32 GMT+1