Dear tleshiareason89,

We sincerely apologize for the frustration and inconvenience you have experienced. Your concerns are important to us, and we truly appreciate your patience while we work to provide the best possible service.

We would like to inform you that your account has been successfully verified today. Congratulations!

We kindly suggest checking the most recent email from the Financial Department, as it contains important updates regarding your account. Additionally, please review the latest email from our support team, which was sent to you today, as it includes all the necessary details regarding your first withdrawal request.
Additionally, we recommend checking your spam or junk folder, as emails may sometimes be redirected there.

Your withdrawal request is currently being processed by our Finance Department, which operates on a first-come, first-served basis.
Please rest assured that all transactions are handled in the order they are received, and your withdrawal request is already in the queue.
Once it is processed, you will receive an email notification confirming the transaction. Kindly note that the Finance Department operates from Monday to Friday, between 9 AM and 6 PM (GMT +3).

We truly regret any inconvenience this has caused and understand how important this matter is to you. Please know that we are constantly striving to improve our services and provide a better experience for all our players. Your feedback is invaluable in helping us achieve this goal.

If you have any further questions or need additional assistance, please do not hesitate to reach out. We appreciate your patience and look forward to resolving this for you as soon as possible.

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