This is the worst casino ever.
their so called customer support are also mean and not helpful

i requested a refund in January when they didn't have a license to run in the Netherlands, I proved them wrong and used their own t&c to prove that they were responsible. they agreed and for the last 6 months, they have been telling me to wait patiently for it to be processed. 6 MONTHS! and what really gets me all the time is, even after 6 months they dare to tell me, to have a little patient.

they don't care about anybody or their players.

UPDATE response 10-05-2023

This is a reply to the response the casino gave to my review.
I have been in contact with support@0x.bet, and they keep giving me excuses, one time they tell me it's verification, and the other time they tell me my funds are on the way, THEN again they tell me they are 'investigating' my funds are not on the way, I HAVE proof of every email, every text of the excuses that both the support team and the VIP manager is giving me. They just keep giving excuses to delay and end up not paying my winnings. I keep being lied to by the casino.

You said 'Perhaps your request or account does not meet some requirements, so the withdrawal is delayed. We also ask you to carefully review your mail, our specialists always inform players of the reason for canceling the withdrawal'.
I WAS NEVER INFORMED why the withdrawal is delayed nor I was asked to provide information. This all sounds like a copy-paste response and you didn't try to find what the problem really is in the situation.

I will update more in the coming days.

The worst experience ever

I opened an account a few days ago, I deposited a little bit over 1000 euros and played. Luck was on my side and won a total of 9000 euros. I withdrew my winnings.
On the site, it says instant payouts. I have experience with another online casino that pays out in hours so I expected the same.

It took longer than expected so I contacted the so-called 'VIP manager'. She assured me that my withdrawal will be processed by Monday and that I will get my winning.

Sunday afternoon when I tried to log in I figured that they have blocked my account, they didn't notify me of anything, and after much effort to contact an agent and the VIP manager, the 'VIP manager' replied 'Your account is being investigated. This was the same excuse they gave another player as I read in the reviews. If that was the case they should have sent an email notifying me about this so I can provide the information needed.
I have never seen a casino close a player's account for a 'verification process' it doesn't make sense.

The Vip manager had no understanding of my concern and even her attitude changed and stopped replying to my messages at some point. I have read everywhere that they will do ANYTHING not to payout, and this is my experience as well.

I am going to update you on how this goes, I am very curious about how this is going to end.