I have never experienced such an awful and disrespectful VIP support. There is a VIP manager called Roman, who you can contact on Telegram. This guy is ignoring your messages and despite depositing and losing over 5000€ in the last 2 weeks, he still tells you thag you have to be more active in order to grt some freebets... The support does nothing and doesnt even reply to complaints. This is not a rewarding casino or sportsbooking site. There are way better alternatives.

I registered here a couple of days ago to place bets on some football matches. I dwposited two times and didnt still receive the first dwposit bonus. I have tried to contact the live chat, which is nwver online. I have written over 15 3mails and yet no reply. Their customer seevice is literally not existing...

The support is absolutely bad. I have been trying to close my account permanently for months and I am simply ignored. They also promise me bonuses and free bets for my deposits and then the lady doesn't get in touch again. When I contact support, the answer is that I should wait for Emma because she is out of office.

Der Support ist absolut schlecht. Seit Monaten versuche ich mein Konto dauerhaft schliessen zu lassen und ich werde einfach ignoriert. Zudem verspricht man mir Bonis und Freiwetten für meine Einzahlungen und danach meldet sich die Dame nicht mehr. Wenn ich den Support kontaktiere, lautet die Antwort, ich solle auf Emma warten, sie sei out of office.