Thank you for sharing your experience, greek7243. We're sorry to hear that you encountered difficulties with our services. We strive to provide a positive and fair gaming experience for all our players, and we regret any inconvenience you may have experienced.

Regarding your concerns about bonuses and support response times, we take these matters seriously and are actively working to improve our processes to ensure timely and helpful assistance for all our players. We apologize for any frustration caused by the delay in response and the lack of resolution to your issue.

Regarding the limitations on certain game providers in Canada, we understand the disappointment this may cause. Unfortunately, licensing and regulatory restrictions can vary by region, leading to some limitations on available games. We apologize for any inconvenience this may have caused you.

Your feedback is important to us, and we appreciate you bringing these issues to our attention. We're committed to addressing them and improving our services to provide a better experience for all our players. If you have any further concerns or feedback, please feel free to reach out to us directly. Thank you for your understanding.