Hi kristinp50,

I have looked into this thoroughly for you and can confirm your winnings made from a no deposit bonus were automatically corrected to 50 EUR as this is the maximum win from the bonus as it is a no deposit bonus.

That being said, the maximum win persists after the wagering requirement is met.

We do not force users to withdraw at time of completion of bonus wagering so we check source of winnings when a user requests a cashout.

This is confirmed in our Bonus Terms.

1.8. The maximum withdrawal limit from a no deposit bonus including free spins is €50. The maximum withdrawal limit from no deposit free spins is €50. The maximum win restriction persists after the completion of the wagering requirement. The maximum you will ever be able to withdraw from play with funds associated with a (no deposit) bonus is €50. If the bonus offered is more than €50 then the maximum cash-out will be equal to the bonus amount offered.

We hope this helps to clarify any misunderstandings.

Please let us know if there's anything further we could help with.

Thank you for your patience and cooperation,

SpinFever Customer Support Team

Dear kristinp50,

Thank you for contacting us. We apologize for any inconvenience this may have caused you. Our site policy allows us to close duplicate accounts at our discretion.

Our support service has already requested data for a refund of your money. The money will be transferred to your account within 30 banking days.

Liebe kristinp50,

Danke für Ihre Kontaktaufnahme. Wir entschuldigen uns für die Unannehmlichkeiten, die Ihnen entstanden sind. Die Richtlinien unserer Website erlauben es uns, doppelte Konten nach eigenem Ermessen zu schließen.

Unser Support-Service hat bereits Daten für eine Rückerstattung Ihres Geldes angefordert. Das Geld wird innerhalb von 30 Bankarbeitstagen auf Ihr Konto überwiesen.