Xon.bet personal Review

I deposited 149.49€ on 6th March for the first time and requested a withdrawal the same day in the amount of 2.000€.

7th March I was asked for verification documents and uploaded them immediately. All documents were accepted except for proof of adress. I provided further documents on 9th and 12th March. In this casino, everytime you upload New documents you have to wait another minimum of 48h+ for them to get checked. During this time the upload function gets deactivated. Stalling the process on purpose.

In total, I provided them with 20+ documents proving my adress, including bank statements from 4 different banks, letters from state agencies, private health insurance, state health insurance, private liability insurance, phone bill, letters from 3x different magistrate courts, public state university, federal employment agency, district county and more. All documents were within 90 days issued (and any one of these 20+ would be sufficient enough in ANY other casino to prove my adress.)

In addition, German ID, which I provided as well, does contain current adress on it's back.

All proof of adress documents got rejected.

In the meantime, I played a little more and requested a further withdrawal of 2.000€ on 16th Match. My initial withdrawal of 2.000€ from 6th March is still pending. Making it a total of 4.000€ to be paid out. My account is currently wager limited as set by me, so I cannot play anymore as I do not want to play anymore at this place.

I contacted live chat / email several times with no result. Just told to wait. They have no access to verification and cant tell you why documents got rejected etc.

CASINO ROCKET STALLS PAYOUT FOR MORE THAN 5 DAYS.

Did my 1st deposit and managed to cash out 800 EUR via bank transfer (service provider: INPAY).
Cashout no. #730643

The withdrawal is in the status "PENDING" for more than 120 hours (5 full days!) now.
It's the same as in the review below mine from my fellow German. Casino Rocket falsely tells me that the payment has to be approved by MY (!) bank. Everyone who knows just a little bit about banking can tell you that this is a ridiculous statement used to stall payouts, even tiny ones of 800 EUR. Tells you a lot about this establishment.

I played at dozens of (Hollycorn N.V. / Dama N.V.) Casinos who also use INPAY as their payment provider. Payouts are always credited to my bank account within a couple of hours (!) during bank working days.

Casino Rocket stalls payouts for days and lies to you. AVOID THIS CASINO AT ALL COST. They are not the same standard as the other very good Hollycorn N.V. casinos.

This casino is really the worst of the worst.

Fortunately I only deposited 35 EUR, because I didn't check the casinos reputation beforehand.

They are bad. I mean, really, really bad. My deposit was deducted from my bank account but never hit my casino account. I reached out to live chat who first promised to help. After one day, I asked them again. I was told, the payment was declined and I have to work out myself how to my deposit back.

But the best of it... They also banned my account. I am now out of 35 EUR which they blatantly stole and can't even login anymore. Its almost funny.

They are not trustworthy. Avoid AT ALL COST.

Not trustworthy. Not legitimate.
** AVOID AT ALL COSTS. **

Played at this casino. All of a sudden, my balance malfunctioned. Instead of 230€ I had 106€ in my balance.

Live support acknowledged that THERE WAS SOMETHING wrong. Bet history clearly showed that there is something OBVIOUSLY very wrong.

Contacted live support and my personal VIP manager as well.
Neither was able to help. I waited more than 120h, more than 5 full days respectively, for a solution.

Not a single person was able to help or even willing to try. If you have a problem with this casino you are on your own.
No MGA licensing = no one to help you.