Good afternoon :)

I'm sorry to hear that you have such an opinion of our website. Allow us to explain the cashback system in more detail.

As you raise your cashback level, the percentage of returns from your losing bets increases. At the next VIP level, you will receive returns not only on losing bets but also on winning bets. In simpler terms, you will earn rewards for your activity.

Cashback up to level 7 works according to specific rules and conditions: you can receive up to 11% back from your losing bets. However, please note that bets are calculated 24 hours after they are placed. So, if you start winning, the cashback amount will accordingly decrease. This is what our support team was trying to convey, but you didn't want to continue the conversation and began insulting the operators.

Please understand that our operators are people just like you and me, so we ask you to treat them with respect. We are always open to a constructive dialogue and willing to address any concerns you may have.

Additionally, we are pleased to inform you that our team is planning to improve the loyalty system, which we believe will be good news for you.