Thank you for taking the time to share your experience. We understand your frustration, but we would like to clarify that verification is a mandatory step for all users on our platform. This process helps us maintain a secure environment and comply with legal regulations, ensuring that all accounts are valid and protected.

Upon reviewing your account, I can see that your verification process is still ongoing. I also noticed that our support team has actively tried to assist you in completing the verification. Thanks to their guidance, you were able to successfully verify one of your documents.

We understand your concerns about document rejection, but it’s important that uploaded documents are of high quality, with all details visible, so they can be processed correctly. If the documents are blurry or cannot be zoomed in for review, we are unable to complete the verification process. Our team is available to help if you encounter further issues, and we are committed to working with you to resolve this matter.

Thank you for your patience, and if you need further assistance, don’t hesitate to contact us.