I was enjoying the platform and the games they offer. I made multiple deposits only when I went to make a withdrawal they confiscated all my winnings and told me that I had an another account that I had closed down as per my request over 3 years ago. The email associated with that account is one I no longer have access to as it was compromised and closed down 3 years ago. I am upset because their system should have flagged my information while signing up. As I never knew I had made an account previously and requested to close it. It’s been over 3 years. They gave me back my last deposit made and said I have to wait 7 days before I can use my new account to wager it. I find this very cruel. It’s not like I was even using the other account as it was closed and if the system could have warned me then I would have reached out to support to have them reinstate my account. Instead they take your winnings and leave you with a really nasty taste of online casinos. I honestly feel that I have been scammed. This shouldn’t be allowed to happen. They lead you all the way to making multiple deposits and they won’t tell you if u accidentally stumbled on their website until they steal your winnings. I feel then it’s only fair to give me back all the deposits that I have made that they allowed me to make. Such a shame to take advantage of their players. What a scam, I will never ever take a chance on any online casino as this is not ok when they aren’t doing enough to protect their players.