I’ve had a generally positive experience with the casino’s product—it’s user-friendly, offers a wide range of games, and overall provides an enjoyable gaming experience. However, I’ve encountered significant issues with the withdrawal and verification process.

I submitted a withdrawal request on 04/02/2025, but despite sending daily messages for updates, I have not received any progress or communication regarding my request. The delay in verification process and processing withdrawals is frustrating and disappointing, especially when the casino has the potential to be great.
I hope the team addresses this issue promptly, as it negatively impacts an otherwise good experience.