So the bonus conditions for freespins are not that great. 100 euros max cashout for deposit free spins. However, a minimum of 200 euros is required to withdraw by bank transfer. Ergo it is not possible to collect winnings like this. A withdrawal request takes 3 days. Just then im getting a reason why this is not possible.

After my first request I received this email:

Dear Gereon,

I'm contacting you regarding your withdrawal requests.

Please be informed that your withdrawal requests have been canceled as
withdrawal method doesn't match deposit method + the whole amount must be
requested in one cashout, so we kindly ask you to submit a new request but for
the entire amount to Bank Transfer InPay

Ok, so I wanted to transfer all of my 220 euros via bank transfer.

After 3 days comb this mail:

Dear Gereon,

We have to inform you that, according to the Bonus T&C, all Deposit Bonuses have the max cashout limit - the bonus amount x10. This means that the max amount you can withdraw is 100 EUR

Your withdrawal has been canceled and your balance has been corrected to the amount that can be withdrawn - 100 EUR.

We kindly ask you to create a new cashout request and it'll be processed shortly.
Thank you for understanding.

Best regards,
StayCasino Support Team


Why was
I do not already point out to the first request that there is 100 euros max cashout ???


Well now I'm waiting to get a solution from the support on how to withdraw the 100 euros. Because it is not possible to play up again before I have made a payout.

What nonsense. I've never experienced anything like that.

Also die Bonusbedingungen für freespins sind mal nicht so toll. 100 Euro max cashout für Einzahlungsfreespins. Um per Banküberweisung abzuheben sind allerdings 200 Euro minimum. Ergo ist es nicht möglich Gewinne so abzuholen. Eine Auszahlungsanfrage dauert 3 Tage. Nur im dann einen Grund zu bekommen warum dies nicht möglich ist.

Nach meinem ersten Anforderung habe ich diese Mail erhalten:

Dear Gereon,

I'm contacting you regarding your withdrawal requests.

Please be informed that your withdrawal requests have been canceled as
withdrawal method doesn't match deposit method + the whole amount must be
requested in one cashout, so we kindly ask you to submit a new request but for
the entire amount to Bank Transfer InPay

Ok also habe ich meine 220 Euro dann komplett per bank transfer überweisen wollen.

Nach 3 Tagen Kamm dann diese Mail:

Dear Gereon,

We have to inform you that, according to the Bonus T&C, all Deposit Bonuses have the max cashout limit - the bonus amount x10. This means that the max amount you can withdraw is 100 EUR

Your withdrawal has been canceled and your balance has been corrected to the amount that can be withdrawn - 100 EUR.

We kindly ask you to create a new cashout request and it’ll be processed shortly.
Thank you for understanding.

Best regards,
StayCasino Support Team


Warum wurde
Ich mach der ersten Anfrage nicht schon darauf hingewiesen das es 100 Euro max cashout gibt???


Naja jetzt warte ich darauf eine Lösung vom Support zu bekommen wie ich die 100 Euro abhebe. Denn nochmal hochspielen ist auch nicht möglich bevor ich nicht eine Auszahlung gemacht habe.

Was ein blödsinn. Sowas habe ich noch nicht erlebt.