QuickWin Casino - 선수는 자신이 플레이하는 것이 허락되어서는 안 되었다고 믿습니다.

I am facing charges in Spain, and they have allowed me to play.

estoy denunciado en España, y me han dejado jugar.

Dear salvyka1966,

Thank you very much for submitting your complaint I'm truly sorry to hear about your issue with QuickWin Casino.

However, I'd like to inform you that we accept the situation when the casino allows players from restricted countries to open an account as long as they don't use this as an opportunity to later cancel the player's legitimate winnings. 

In other words, if the casino allows players from restricted countries to deposit and play, they should pay out their winnings as well. Therefore, I would like to emphasize, that we investigate further and help only those players, whose funds (or winnings) have been confiscated due to being from a restricted country. 

I checked the website of the casino and players from Spain are accepted according to the public information.

• Could you please advise how much currently is your withdrawable balance? 

Thank you very much in advance for your reply.

Best regards,

Tomas

Dear salvyka1966,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.