Rolletto Casino - 플레이어가 자금을 입금하고 인출하기 위해 고군분투하고 있습니다.

i invested 520 yesterday and i cant invest today or withdrawal moiney because there is not anymore a debit card payment

Dear Janari,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Please understand, that a variety and accessibility of payment methods are not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, and contracts with the payment providers and bank restrictions, all have a major influence. Do I understand correctly that you can’t either deposit or withdraw funds? Any specific alternative has been offered to you by the casino?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear Janari,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.