Slots 7 Casino - 플레이어가 보증금을받지 못했습니다.

Slots7 Casino closed my account and promised to pay $ 400 to a BTC wallet.

BTC wallet sent. 23 days have passed, the money has not yet arrived. They do not reply to letters.

Dear pozndarya,

Thank you very much for submitting your complaint. I’m very sorry to hear about your problem. I checked your attachments. Is this the only communication between you and the casino regarding this issue? Do I understand it correctly, that the casino hasn’t replied to your last message?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Kristina

I got money, thank you.

Hello Pozndarya,

We are glad to hear that your issue got resolved. We will now mark it as 'resolved' in our system. Please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help, but I hope you won’t come across a problem like this again.

Best regards,

Kristina