Stake Casino - 플레이어가 자금을 입금할 수 없습니다.

The casino is not allowing me to make a deposit for no valid reason.

Please investigate this matter for me.

カジノ側から不当な理由で入金が出来ません。

調査をよろしくお願いいたします。

Dear tenpa5040,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Stake Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Do you even have an account in the casino? Did you ever deposit there or do you have any balance on your casino account? I will be waiting for your reply patiently.

Best regards,

Nick

I have a casino account.

The account name is also listed first.

There is a payment history.

There is no money in the casino.

Thank you for your investigation.

カジノアカウントは存在します。

アカウント名も最初に記載されています。

入金履歴はあります。

カジノ内に資金はありません。

調査の程、よろしくお願いいたします。

Dear tenpa5040,

If you’re unable to deposit and there is no balance remaining in your account, unfortunately, there isn’t anything further we can assist with in this case. My best recommendation would be to choose a different casino where all functions are operating correctly for you.

I’m sorry that we can’t proceed further in resolving this matter, but there is, unfortunately, nothing we can do regarding these technical issues.

We will now proceed to close the complaint.

Best regards,

Nick