Stake Casino - 플레이어의 계정은 입금이 제한되어 있습니다.

My stake account has been set to withdraw only mode without providing any reason for the same. I'm not able to deposit any amount nor I'm able to play using my stake account. Also i've submitted level-2 verification but it's not reviewed yet. Please look into this issue.

Dear danialsharma5,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand, that we can’t penalize the casino for limiting activity of your account. Casinos, in general, have a right to restrict or even close players’ accounts if they suspect irregular play or other questionable activities or for no reason at all. 

Could you please advise if you currently have an active balance in your casino account?

Thank you very much in advance for your reply.

Best regards,

Kristina

Hi Kristina,

My account has been set back to normal mode now and all restrictions have been removed.

Thank you for your reply, danialsharma5. I am happy to hear that. Can we now consider this case resolved?

Yes the issue is resolved now.

Dear danialsharma5,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Kristina

Casino.Guru