Stake Casino - 플레이어의 비트코인 출금이 지연되었습니다.

Dear Y33t34820,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you contacted your wallet service provider regarding the delay in confirming the funds from the large unconfirmed CPFP transaction? If yes, what response have you received from them?
• Was it your first withdrawal attempt from this casino?

If there’s any relevant communication, please forward it to petronela.k@casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

I’ve already withdrawn a lot of money from stake, and I’ve already used this wallet for other stake withdrawals. It’s just this one transaction which seems to be causing problems.

I contacted both my wallet service provider and stake.

My wallet service provider has told me that the transaction fees were too low, and that it would take some time for the transaction to be processed, if it ever gets processed.

I have been refunded, you can close this case.

thank you very much.

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, Y33t34820, for your confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru