Sunrise Slots Casino - 플레이어의 상금은 무효화되었습니다.

Bullshit. I lost triple this amount since I started playing at this casino in February. Today I won 309.89 after meeting the requirements to withdraw. However, due to "too many free spins" they’re refusing to pay me. What’s the point of the free spins then? I’m contacting my lawyer to see if there’s any legal action available. Rekmyrooster@protonmail.com email me if you wanna join a lawsuit

Hello grantsjohn6,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Sunrise Slots Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? When was the last time you deposited into the casino and received a payout? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear grantsjohn6,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.