Syndicate Casino - 잔액이 남아있는 플레이어의 계정이 차단되었습니다.

Been playing for weeks. Made a lot of deposits. Was playing up until yday all goid. Made a withdrawal request for 760 yday.   to login into my account tonite and find account was blocked then closed and Cant get an answer why? No notifications sent to me and I want  the money I requested to withdraw. All I’d had been provided previously and was apprived this was weeks ago. how can an account just be closed without any Reask . And just strange it was after I made a request of withdrawaL. 

Dear Niki,

Thank you for submitting your complaint through our website. We will do our best to help you with it. It is a common procedure for casinos to ask for documents to verify the player's account before a withdrawal is accepted. Have you played with a bonus? If so, what bonus exactly? Have you tried to contact the casino and ask for the reason why your account was blocked?

Best regards,

Peter

Hello Niki.

Please, be aware that in case you fail to provide us with specific information in the given time frame, we will reject your complaint.

Best regards,

Peter

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.