The Red Lion Casino - 플레이어의 계정이 차단되었습니다.

I can no longer access the site what happens?

Are you losing your money?

Non riesco più ad accedere al sito che succede?

Si perdono i soldi?

Dear Giuseppe,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Could you please provide more details regarding the limited access to the website? Has your account been blocked, or you are not able to open the casino's website at all?

Do I understand correctly based on the disputed amount that you had €50 in your balance at the time the casino blocked your access?

Looking forward to hearing from you.

Best regards,

Kristina

Dear Giuseppe,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.