WikiLuck Casino - 플레이어의 출금이 지연됩니다.

Hello, good day. I'm reaching out to say that it is taking quite a while for you to process my withdrawal. I'm filing this complaint in case several more days pass and I need to resort to legal action. Thank you very much.

hola buenas, vengo a decir que ya están tardando bastante en hacerme lo que viene a ser la retirada por lo que dejo en acta esta queja por si en varios días más y hay que acceder a métodos legales. Muchas gracias.

Dear Fabianlove, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

• Could you please advise when exactly you requested this withdrawal?
• Have you made any successful withdrawals before?

Thank you in advance for your reply.

Best regards, 

Kristina

Dear Fabianlove,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.