Winz.io Casino - 플레이어는 큰 손실을 입은 후 좌절감을 느낍니다.

I deposited more than €15,000 at winz.io. My highest win was €2,000. After that, there was nothing at all. No more free spins. The bonus buys failed miserably. The cashback was very low.

The staff is really very friendly, but unfortunately, that doesn't help me at all. Once, I did receive €192 in cashback... I actually like the casino because I received bonuses with no wagering requirements.

Unfortunately, because of this casino, I'm in a terrible situation and have lost the joy of playing. Of course, it's my own fault, but unfortunately, I have deposited more than €15,000.

Ich bei winz.io mehr wie 15.000 Euro eingezahlt. Mein höchster Gewinn lag bei 2000 Euro. Es kam überhaupt nichts mehr. Keine freispiele mehr.bei bonus Käufe kläglich versagt. Casback sehr gering.

Personal ist wirklich sehr freundlich nur bringt mir das alles überhaupt nichts. Einmal erhielt ich tatsächlich 192 Euro Casback....Ich mag das casino eigentlich bei Boni erhielt keine Umsatzbedingungen

Leider bin ich durch dieses casino in einer schlimmen Lage und die Freude am spielen ist mir vergangen. Natürlich bin ich selbst schuld aber leider sind mehr wie 15.000 eingezahlt.

Dear Sahrabella,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Winz.io Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Good day

I have definitely deposited more than 15,000 euros at winz.io. When I finally won 2,000 euros, I kept playing and tried to get at least 5,000 euros back. Every bonus game paid out almost nothing. Simply catastrophic. There were no more winnings. I wrote to the casino and asked massively, but of course they couldn't help me. Lawyers can't help because the headquarters are in Curacao and there is no chance of getting money back.

Anyway, I am in a bad situation and I don't know who can help me. I also lost a lot of money at Wild Tokyo, which is based in Curacao.

Maybe someone can help me get my money

Best regards

Guten Tag

Ich habe bei winz.io bestimmt mehr als 15.000 Euro eingezahlt. Als ich endlich mal habe 2000 Euro gewonnen habe, habe ich weiter gespielt und versucht wenigstens auf 5000 Euro zurück zu bekommen. Jedes bonus Spiel hat fast nichts ausgezahlt. Einfach katastrophal. Es gab keine Gewinne mehr. Ich habe das casino angeschrieben und mich massiv bes,natürlich konnten se mir nicht weiterhelfen. Rechtsanwälte können nicht helfen da der Sitz in Curacao liegt und da keine Chancen bestehen Geld zurück zu fordern.

Ich bin jedenfalls in einer schlimmen Lage ich weiß nicht wer mir da helfen kann. Im übrigen habe ich auch bei wild tokio sehr viel Geld verloren wo der Sitz in Curacao liegt

Vielleicht kann mir jemand weiterhelfen an mein Geld zu kommen

Liebe Grüße

Dear Sahrabella,

I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Nick