BetPlays Casino - 일반 토론 (9 페이지)

Exactly, and I asked myself at casino guru how it is that this site has a very high trust rating, because I based myself on the rating of casinoguru to make a deposit of 400 eur and play on the site betplays.com, I felt a little betrayed anyway.

Biff

CasinoGuru's safety index is not for users.

BetPlays also changed my personal information without permission, and yet CasinoGuru supports the confiscation of my winnings.

They ignore all discussions and user reviews.

Their code of conduct does not include any emphasis on real customer experiences.

As for claims, 34 consecutive claims have been rejected since December 5, 2023.

Perhaps casino experts imagine that there is no bias towards any particular country, and that the groups behind the fraud are connected internationally.

34 consecutive numbers, which is evidence that BetPlays is cheating in some way

The first expert maintains that there is no problem because all complaints have been handled individually.

My guess is that the problem lies with the IP detection system that BetPlays has implemented.

The extremely extensive IP detection feature likely works in BetPlays' favor.

The offer they made to me included confiscating my winnings and reporting me to the authorities.

They are the ones who should be reported to the regulators. I am a private individual and BetPlays is a foreign company.

I don't know whether the regulating authority is the police or the courts, but I don't have the time or energy to report it.

But they have the wherewithal to do so, and yet I have yet to receive a letter from the regulator.

They will continue to make money this way.

CasinoGuru's safety index is a very sweet rating for operators, but a gateway to hell for us users.

Although it would be possible for some of the leading experts to go undercover to verify that BetPlays is cheating, there may be reasons why it would be convenient for them not to do so.

And it may be difficult to report this problem to the licensing agency.

If there are people in your area who have actually played on this site before, that could serve as an excuse for a false positive.

I highly doubt that anyone in my area has played on this casino site, though.

I am registered with quite a few casino sites, including most of the famous casino sites in Japan.

However, there will be no warnings or confiscation of prize money due to IP overlap, etc.

I think it would be wise to stay away from this casino site.

I considered asking a friend who lives far away to actually play the game, but

They provide evidence of non-existence of IP overlaps and game methods to casino gurus and licensees.

I came to the conclusion that I would only become a victim again.

Biff氏

カジノグルの安全指数はユーザーに向いてるわけではありません。

BetPlaysは私の個人情報を勝手に書き換えもしましたが、その上で私の賞金没収をカジノグルは支持しています。

ディスカッションや、ユーザーレビューの報告は全て彼らは無視しております。

彼らの行動規範には顧客による実体験を重視しておりません。

クレームについても2023年12月5日より34件連続で却下されております。

特定国に偏ったわけでもなく、不正行為をしているグループが国際的に連携しているとでもカジノの第一人者は想像しているのかもしれません。

34件の連続した数字、これ自体がBetPlaysが何らかの不正行為している証左であるにも関わらず

第一人者はあくまでも全てのクレームは個別に処理したから問題ないとの主張です。

私の予想ではBetPlaysが導入しているIP検知のシステムが問題だと思っています。

非常に広範なIP検知機能でBetPlaysに有利に働くようになっているのでしょう。

彼らが私に提示した内容には、賞金の没収と規制当局への報告という旨の説明をしていますが

規制当局に報告されて困るのは彼らです。私は一個人で、BetPlaysは外国の会社です。

私から規制当局が警察なのか裁判所なのかは不明ですが、報告するだけの時間や労力はありません。

しかし、彼らにはそれができるだけの体力がありますが、私の元には未だに規制当局からの手紙が届きません。

彼らは今後もこの手法で稼いでいくでしょう。

カジノグルの安全指数は経営者にとっては非常に美味しい評価であり、私たちユーザーには地獄の入り口です。

BetPlaysが不正をしている検証は第一人者の何人かが覆面調査をすれば可能ですが、彼らにとってはしない方が都合がいい理由があるのかもしれません。

そして、この問題はライセンス機関へ報告をしても難しいのかもしれませんね。

実際に周辺にこのサイトで遊んだ先駆者がいれば誤検知の言い訳にもなりますし。

まぁ私の住んでいる周辺エリアでこのカジノサイトを遊んだ人がいるとはだいぶ疑わしいですけど。

私はかなりのカジノサイトを登録しています。日本では有名なカジノサイトはあらかたです。

ですが、IP被り等で警告や賞金の没収は一切ありません。

このカジノサイトには近づかないことが賢明だと思います。

遠方に住む友人などに頼んで実際にプレイしてみてもらうことも検討しましたが

彼らはIP被りや、ゲーム手法などで存在しない証拠をカジノグルやライセンス元へ提供して

また被害にあうだけだという結論に至りました。

In addition to Casino Guru, Ask Gambles and Trustpilot are also full of complaints.

The deposit window is large and the withdrawal window is very small.

Again, I consider the losers to be very lucky, as they don't have to give out any personal information to them.

The winning users were accused of cheating and provided their personal information to fraudsters.

When we ask for help from any community, the answer is simply to support BetPlays.

Since the management team is doing such malicious things, they may also be selling the personal information they have obtained.

BetPlays Cryptocurrency Deposit and Withdrawal Wallets

If we look into the flow of these funds, we might be able to objectively prove that they are paying for fraud.

This is because for every 1 deposited, a decent casino site's withdrawal wallet will return anywhere from 0.1 to 0.9 to the user.

My guess is that BetPlays' withdrawal wallet will withdraw around 0-0.2 to users.

The advantage of cryptocurrency is that if the casino continues to refuse withdrawals illegally, you should be able to observe the trends in the withdrawal window. I don't have the energy to do that, but it may be possible to objectively show that BetPlays continues to refuse withdrawals.

It seems that they are focusing on the Eurozone, so hopefully the European pros will shut this casino site down one day.

Casino Guru以外にAsk Gamblesやtrustpilotでも多くの悲鳴であふれてますね。

入金の窓口は大きく出金の窓口は非常に狭いです。

改めて負けたユーザーは非常に幸運だと思います。彼らに個人情報を差し出さないで済みます。

勝利したユーザーは不正を働いたと難癖をつけられて、個人情報も詐欺業者へ提供をし

あらゆるコミュニティに助けを求めても答えはBetPlaysを支持するだけです。

ここまで悪質なことをしている運営チームですので、仕入れた個人情報もついでに売却してるかもしれませんね。

BetPlaysの暗号通貨による入金ウォレットと出金用ウォレット

これらのお金の流れの出入りを調べれば、もしかしたら客観性をもって彼らが不正を払いている証左になるかもしれません。

何故ならば、入る金額が1に対して、まともなカジノサイトの出金用ウォレットが0.1~0.9の何処かでユーザーに返金されるでしょう。

私の予想ではBetPlaysの出金用ウォレットは、ユーザーへの出金は0~0.2くらいと推察します。

暗号通貨のメリットはカジノ業者が不正に出金行為を拒否し続ける場合に、出金窓口の推移が観察できるはずです。私はそこまでの気力はありませんが、客観性をもってBetPlaysが出金拒否をし続けることを示せるかもしれません。

ユーロ圏に重点を置いて営業しているようなので、ヨーロッパのプロ達がこのカジノサイトをいつか潰してくれることを願います。

Askgamblers has helped me in a few cases before. They wouldn't even touch this one lol. They said go to the licensee. But hey.. The license doesn't mean anything.

But everything you are saying is correct and the truth. The ones who didn't win are the lucky ones.

Unfortunately they now have my all my id information on top of the thousands I deposited.

8.0. Safe. Mindblowing.

Hi, there

We value your diligence in alerting others. On the other hand, Casino Guru solely investigates casino-related issues. Could this be the reason why your complaint didn't make it to be published? I spotted something about betting exclusively on martial arts.

Your complaint will undoubtedly be accepted if you have encountered any unfair circumstances pertaining solely to casino-related matters.

In this instance, we have limited authority to address your issue, so despite your best efforts, the Safety Index will not change, I'm afraid. We have already attempted to explain to your new friend that if there are no proofs, the Safety Index will remain unchanged. It is really that easy.

Has the casino deprived you of your casino-related winnings in an unfair manner? The effect will occur if you can demonstrate that through the complaint.

Dear kassan7,

I have now gathered information and evidence from the casino team to understand the situation. The initial concern regarding the address change appears to have been resolved by the casino team, so there are no issues with your address. However, the investigation has uncovered additional factors.

We have received evidence of multiple accounts being created by you in quite close succession from the same or very similar IP addresses, using the same device (with the same device ID), and engaging in similar gameplay while claiming the same bonuses. This cannot be dismissed as mere coincidence, especially considering this previous response from you: "As the head of the household, I live alone and no one else can operate my device except for me, right?"

The casino adheres to a strict policy in these matters, and its actions align with the terms and conditions outlined in the rules, as previously communicated by the casino team. Given the evidence, we have to agree with the casino's decision and must close your complaint as rejected.

I regret that we could not provide more assistance in this instance. Should you encounter any issues with this or any other casino in the future, please feel free to reach out to us, and we will try our best to assist you.

I'm sorry to remind you that this is how your complaints against Betplays ended. Well, it would not be fair to punish the casino for these findings.

It appears you disagree with what the casino demonstrated, but that does not mean the casino did actualy some fraud. Again, Safety Index can't be changed every time we players are certain something wrong has happened. First, it must be proved. Especially when it comes to breaking the rules.

I would expect someone with your moral qualities to understand the principles of evidence.

In any event, we will not reply to the issue that we have already addressed with you, and all of your posts that contain explicit accusations or turnouts will be removed. We will not waste our time correcting your "opinions" on Casino Guru based on assumptions and rejected complaints, but you are free to leave if you do not like what and how we do.

Last warning.

I haven't been shown any evidence of that.

If I registered and played using a different email or device, please let me know your email address.

To begin with, I only have one mobile device, and I usually only use the laptop that comes with the game.

If the information on which your claim is based has not been made public and disclosing it to the general public could be problematic, please send me the evidence.

The investigation revealed additional factors

BetPlays recognizes the undeniable fact that personal information was altered and considers this to be grounds for confiscation as a violation of their terms of use.

Even if it is resolved, will there be no penalty for the other party?

They say it's IP or similar, but look at the community's appeal.

Many users are affected for the same reason.

Doesn't the additional factor mean that the different address was included in the original reason for confiscation?

So my point is that they are providing fabricated evidence.

Even if I admit to changing personal information, when I show you the fabricated evidence like this, you will believe it and that will be the end of it.

In other words, they will honestly admit that their personal information was altered and insist that the issue has been resolved.

If I had presented evidence in the usual way in other cases, the arbitrator would have handled it without any doubt.

Let me explain my problem once more.

My personal information was initially altered, which is the basis for the confiscation.

I also explained that I had not altered any personal information, and that I had uncovered the problem of a system in the casino that automatically reads the information, and provided you with testimony of that.

Haven't I just proven that one of the reasons for the confiscation was due to fraudulent activity on the part of the casino?

Given that, I don't understand why people should just accept their claims.

First of all, I should have been suspicious, and I exposed their fraud, including the falsification of personal information.

Then you should show me another reason why.

BetPlays made one mistake.

On top of that, I cannot understand your response of placing your full trust in the evidence provided by BetPlays.

(From the beginning I have mentioned the possibility of providing fabricated evidence)

If you are willing to be fair, please provide me with a list of email addresses to which I have registered multiple times, and the cryptocurrency wallet addresses to which I have made deposits via those accounts.

If my claim that it was prepared by me is correct, then I am the creator, and there is no problem with me sharing my information.

私はその証拠を見せてもらっていません。

私が別のメールやデバイスを使用して登録、プレイをしたというならばメールアドレスを教えてほしいです。

デバイスはそもそもモバイル端末は1つしか持ち合わせてませんし、普段のプレイでは備え付けのノートパソコンだけです。

根拠となっている情報を公開されておらず、不特定多数に公開することが問題となりえるなら、私にその証拠を送っていただきたい。

＞調査により追加の要因が明らかになりました

BetPlaysは個人情報の書き換えをした揺るぎない事実があり、それ自体を利用規約違反で没収の根拠としてたと認識してます。

それが解決されたとしても、相手にペナルティは存在しないのでしょうか？

IPや類似と言われますが、コミュニティの訴えを見てください。

多くのユーザーが同様の理由を元に被害を受けています。

追加の要因ということは住所が違うことが当初の没収理由に含まれていたという証拠ではありませんか？

このことからも私の主張は彼らは捏造した証拠を提供しているという点です。

個人情報の書き換えを認めてもこうして捏造した証拠をあなた達に見せればそれを信じて終わりになっています。

つまり、個人情報の書き換えは彼らは素直に認めて解決したと言い張るでしょう。

別件でいつも通りに証拠を提示すれば、裁定者はそれに疑いを持たずに処理されましたから。

私の問題点を今一度説明します。

当初は私の個人情報が書き換えられており、この点が没収の根拠になっている。

そして、私は個人情報の書き換えをしてないと説明をし、カジノ側のシステムで自動的に読み取りをするシステムがあるという問題を突き止めており、その証言をあなた達に提供したはずです。

没収理由の根拠である1つがカジノ側の不正行為によるものだと、私は証明をした形ではありませんか？

その上で彼らの主張を鵜呑みにする理由が理解できません。

先ずは疑うべきですし私は個人情報の書き換えを含めて彼らの不正を暴いた。

それならばもう1つの理由となる根拠を私に見せるべきでしょう。

BetPlaysは一つのミスを犯しています。

その上で、BetPlaysが用意した証拠に全幅の信頼を置くあなた達の対応に理解が及びません。

(当初から私は捏造された証拠を提供する可能性に言及しています)

フェアにやる気があるなら私が複数登録をしたというメールアドレスの一覧と、そのアカウント経由で入金をしたという暗号通貨のウォレットアドレスを提供してください。

私が用意したものだという主張が正しければ、作成者も私自身です。私の情報を教える行為が問題にはなりえません。

It is clear from your responses that you merely believe what you are saying, and nothing we say will alter that.

Nothing I say will change your mind if you would rather continue to believe that the casino provided false evidence, which we were more than willing to use against you.

You would say these are untrue even if I presented the proof. So, I think the only way this could end is:

Do not bring up this subject again; maybe this will be sufficient to keep you around. Do not ever accuse us of any other presumptions you may have.

However, if you insist that you no longer trust us and, as a result, you likely do not even want to use any other free services, we can immediately close your account and put an end to another ongoing complaint.

The choice is yours.

Radka :

Please answer whether false personal information was one of the issues in the confiscation.

If false personal information is not the original issue then I will back down.

The reason is the same as for any other user and the casino will do the same for everyone.

Radka氏

偽りの個人情報が没収の争点の1つにあったのかを回答してほしい。

偽りの個人情報が元々の争点でないというなら私は引き下がります。

他のユーザーと同様の理由でありこのカジノは誰に対しても同じことをするだけだからです。

Happy Saturday to you!

Forum administrators are seen as enthusiastic Casino Guru members who are fully engaged in all that this site has to offer. But, as I have already stated, I will say it again: we take over the forum and, when necessary, we attempt to enlist the help of our committed colleagues. I genuinely get that you think I am a person who can look into anything you have found suspicious or that you came to a conclusion about. In actuality, I am not obligated to serve as your personal clerk. It would really be best to email your mediator if you have any disagreements about anything related to your complaint. If the complaint has already been closed, you can also gather new information and request that it be reopened.

Naturally, you have been using the forum to ask Caisno Guru questions for the past few days, looking for every detail to answer your thoughts. However, I will not do my best to respond to such posts every day. As you can see, there are still a lot of people in the area looking for assistance with the current problems at the casino; they are the ones who most need our focus. Even so, I continue to think that an open discussion is far preferable to ignorance.

I know you will be disappointed, but no one will post complaint proofs on the forum for a very good reason. For this reason, complaints are handled outside of the public forum. By displaying the internal documents the mediators received from the casinos. It would quickly close all the gaps and very likely prevent the Casino Resolution Center from handling additional complaints. Please try to respect us; we can't allow that to happen.

However, the casino proved that multiple active accounts were created from the single device you claimed to have, according to the complaint closure. When combined with the rest of the internal files, the result was:

The initial concern regarding the address change appears to have been resolved by the casino team,

We have received evidence of multiple accounts being created by you in quite close succession from the same or very similar IP addresses, using the same device (with the same device ID), and engaging in similar gameplay while claiming the same bonuses. This cannot be dismissed as mere coincidence, especially considering this previous response from you: "As the head of the household, I live alone and no one else can operate my device except for me, right?"

For instance, all of these details are typical indicators of bonus hunting.

Since you always have access to this resume, I am not sure if it helps.

I am unable to guarantee that I will reply to other responses on Monday.

But please, administrators stop justifying betplays, this casino has scammed many players, including me.

Ma per piacere, amministratori smettetela di giustificare betplays, questo casinò ha truffato tanti giocatori, me compreso.

When I organize the order of the stories, I can't help but have questions.

It was discovered once again that the original reason for the confiscation was due to a dispute over the input of the address.

As a result, the winnings were confiscated and the account was frozen.

I received assurance from one of the support personnel that I had not intentionally changed any of my personal information and that it was BetPlays that had done so.

At this point, this does not qualify as a reason for freezing my account.

I had hoped that I could thoroughly expose the other party's wrongdoing in the address issue and send some good news to the community, but I was not able to do so.

Again, I only have one device: a mobile device and a laptop.

I only have one email address to register with the casino.

There is no way to prove an individual's environment, and it would be easy to fabricate access history, etc.

They will fabricate actions that they never committed, making it impossible for users to prove their innocence regarding the terms of use that they claim to follow.

I understand that the arbitrator is in my favor and that there is no point in fighting any further under the current circumstances.

I am not at all happy with it, but it was a valuable experience for me to learn that there are sites that behave in such a malicious manner.

We hope that this casino site's malicious behavior will be exposed and other users will be able to get their funds back.

話の順序を整理するとやはり疑問しか出ませんが。

当初の没収理由は住所の入力が争点であると改めて分かりました。

それを根拠に賞金の没収がされアカウントの凍結が起きました。

私がサポートの人員の一人から個人情報の意図的な変更をしてない、していたのはBetPlaysという言質を取りました。

この時点で私のアカウントの凍結理由には該当しません。

私は住所問題でしっかりと相手方の不正を暴き、コミュニティの方々に明るいニュースを送れるかと思いましたが力及ばずでした。

重ねてお伝えしますが私が保有しているデバイスはモバイル端末とノートパソコンの1組だけです。

カジノに登録をするメールアドレスも私は1つしか保有しておりません。

一個人の環境下を証明する術はありませんし、アクセス履歴などは捏造しようと思えば簡単でしょうね。

後出しでやってもいない行為を捏造され、彼らが主張する利用規約について潔白を証明することはユーザーには不可能でしょう。

仲裁者が支持をしてい現状ではこれ以上争っても無意味なのも理解しています。

納得は一切しておりませんが、このような悪質な対応をしてくるサイトがあると知れて貴重な経験になりました。

このカジノサイトの悪質な素行が暴かれることと、他のユーザーの皆様が資金を取り戻せることを願っています。

casino.guru's review of betplays is most definitely wrong, Betplays is a known scam in the gambling industry.

hundreds of closed accounts for the same reason, I also do not understand what evidence the casino presents but it seems that it may be prefabricated, most of the 90% positive reviews on trustpilot are made by the casino itself from fictitious accounts with one review, it is clearly visible, in reality betplayś would have 99% negative reviews in which each of them concerns an accusation of breaking point 3 and 9 of the regulations, which seems unlikely that such a large number of players could be accused of the same.

CASINO.GURU you can be sure that if you open an account at this casino and win a larger amount you will be accused of breaking point 3 and 9, no matter what you do.

Hi there.

Frankly, in your precise situation, we could not even prove whether you have been scammed or not because our whole website is solely dedicated to casinos, not sportsbooks. We have explained everything to you.

Therefore, relating your situation to the context of this ongoing communication is, at best, misleading.

I understand it is very convenient to agree without a deeper thought, but please try to think about the context.

I understand you feel somehow betrayed, but we can't help you unless your matter is associated purely with a casino-related situation.

I hope you at least tried to resolve the matter through the list of sports betting sites that Tomas provided you with.

Did you?

I understand what you're saying, and I recall having one of your cases discussed because of failing the verification through the Sumsub.

So, submit the complaint. The main issue is that no one has proven those claims. Will you be the first? The only action required was to submit a complaint and prove the casios techniques wrong. This is something we can't do without you casino players.

In the very few cases where the players were able to even explait the merit, the casino's choice was found reasonable, thus right.

If you are aware of any other players who have had their accounts unfairly closed without any involvement from Sportsbok, please forward them to us. For now, it seems they prefer to complain around forums or on TP, which provides us little chance of confronting the casino's methods. 🙁

Perhaps, but first someone needs to back up this story. The size of this forum has grown to such an extent that we are unable to dispatch someone to visit every casino where players are likely to be treated unfairly, based on forum posts. No one actually does that.

Rather, we rely on your authentic experiences supported by evidence.

I've been thinking about that, and I can't find anything in your favor.

"We have received evidence of multiple accounts being created by you in quite close succession from the same or very similar IP addresses, using the same device (with the same device ID), and engaging in similar gameplay while claiming the same bonuses."

Even if you had stated that someone could use your phone or laptop to create a new account and receive the same bonuses, it wouldn't have made much of a difference. This is because, according to the complaint and my understanding of the circumstances, you repeatedly stated that you don't live alone, yet no one else had access to your device. Well, we saw the account details - the same device was used. If my memory serves me correctly, you also struggled to recall which games you've played with your single account.

I mean, imagine how this all comes together. I do not mean to offend, but we have not discovered anything that would help us defend you.