저는 약 1년 동안 소액 입금과 소액 출금으로 플레이하고 있었는데, 갑자기 100유로 출금을 요청했는데, 그들은 돈을 지불하지 않고 서류를 요구했습니다! 그때까지는 모든 것이 순조롭게 진행되었습니다! 서류를 보냈고 1주일 후에 그들은 제가 여러 계좌를 가지고 있다는 설명과 함께 제 계좌를 폐쇄했습니다! 물론 이것은 사실이 아닙니다. 저는 계좌가 하나뿐이었기 때문입니다! 제가 설명을 요청했을 때, 그들은 이 결정에 대해 논평할 수 없다고 말했습니다…
While I was playing for about a year with small deposits and small withdrawals, suddenly I requested a withdrawal of €100 and they refused to pay me, asking for some documents! Until then everything was going smoothly! I sent my documents and after 1 week they closed my account with the explanation that I had multiple accounts! Of course this is not the case as I only had one account! When I asked for an explanation, they simply told me that they cannot comment on this decision…
Ενώ έπαιζα περίπου ένα με χρόνο με μικρές καταθέσεις και μικρές αναλήψεις, ξαφνικά ζήτησα μια ανάληψη των 100€ και μου αρνήθηκαν να την πληρώσουν, ζητώντας κάποια έγγραφα! Μέχρι τότε όλα γίνονταν χωρίς πρόβλημα! Εγώ έστειλα τα έγγραφα μου και μετά από 1 εβδομάδα μου έκλεισαν τον λογαριασμό με την εξήγηση ότι είχα πολλαπλούς λογαριασμούς! Φυσικά δεν ισχύει κάτι τέτοιο καθώς είχα μόνο έναν λογαριασμό! Οταν ζήτησα εξηγήσεις, απλά μου είπαν πως δεν μπορούν να σχολιάσουν την απόφαση αυτή…
