Dear kissinger0267,

thank you for expressing your opinion. We apologize for any inconvenience you have experienced during the withdrawal process, as we strive to provide a reliable and efficient service for all our players.

We kindly ask you to bear in mind that the verification process is a mandatory procedure which needs to take place before withdrawing funds.

Please, be informed that withdrawal requests are reviewed in due course and during the working schedule of the Financial Department.

We would like to emphasize that our Financial Department operates in accordance with our Terms and Conditions, which state that withdrawal requests may be subject to additional verification. This step is crucial for maintaining the highest standards of security for our players and their accounts.

Once your withdrawal request is processed, our Financial Department contacts you via email regarding the results.

More information regarding the withdrawal and verification processes can be found in our Terms and Conditions section, which are openly displayed on our site.

Thank you for taking the time to express your concerns, and we apologize again for any inconvenience caused.

You are always welcome on our website and in case you have any questions, you can contact our Live-Chat or email address of the Support Team, which works 24/7 to assist you!

Thank you for understanding,
Need For Spin Casino Representative

Hello there

We are very sorry that you have had difficulties with withdrawal at our casino, so we can review your situation in detail, please provide your ID or e-mail to which your account is registered by e-mailing us: Anastasia.pa@m.catcasino.com and we will get back to you as soon as possible.