저는 다른 사용자의 접수에 성실하게 등록했습니다. 전체 웹사이트가 매우 혼란스럽고 모든 게임이 한 게임 제공업체에서 제공되는 것은 아닙니다.
저는 €700에 달하는 입금을 여러 번 했고, 스핀이 나빴을 뿐이고 입금액을 넘지 못했습니다. Playngo, EGT, gamzix, 3oaks 등이든 상관없습니다. 보너스 라운드 없이 500번 스핀을 했고, 그것만으로는 충분하지 않습니다.
포인트에 따른 캐시백이 있었지만, 그것도 별로 좋지 않았습니다. 지원 채팅에서 보너스를 받을 수 있는지 물었을 때(700유로가 적은 금액은 아니잖아요), 지금은 보너스를 받을 수 없다고 했습니다. 솔직히 그 금액을 생각하면 뻔뻔스럽다고 생각합니다.
그런 다음 계정을 닫기로 했습니다. 채팅으로는 불가능하고 이메일로만 가능합니다. 그런 다음 이메일을 보냈고 이제 이유를 알고 싶어합니다. 고객 서비스와 RTP 값에 전혀 만족하지 못한다고 썼습니다. 그런 다음 다른 이메일이 왔는데 계정 닫기 요청을 분석해야 한다고 했습니다. 죄송하지만 분석할 것이 뭐가 있을까요? 계정을 닫아야 하는데, 그것은 도박 산업의 지침에 전혀 맞지 않습니다.
또한, 그곳에서 암호화폐를 살 수 있지만, €50을 구매하면 수수료로 €6.75가 부과됩니다. 분명히 매우 높습니다. 그래서 전반적으로, 저는 불행히도 다른 반응에 유혹을 받았고, 후회했습니다. 저는 모든 사람에게 그곳에서 플레이하지 말라고만 조언할 수 있습니다.
I had registered there in good faith at the reception of another user. The whole website is very confusing, not all games are available from one game provider.
I made several deposits totaling €700 and only had bad spins and didn't even get over my deposit. It doesn't matter whether it was Playngo, EGT, gamzix, 3oaks etc. I went through 500 spins without a bonus round and that doesn't really speak for itself.
There was cashback based on the points, but that wasn't great either. When I asked in the support chat whether I could get a bonus (I mean, €700 isn't a small amount), I was told that they didn't have a bonus available for me at the moment. Which I honestly find cheeky considering the amount.
I then decided to close the account, which cannot be done via chat, only via email. Then I sent an email and now they wanted to know the reason. I wrote that I was not at all satisfied with the customer service and the RTP values. Then another email came saying that they had to analyze my request to close the account. Sorry, what is there to analyze? The account is to be closed and that is absolutely not in line with the guidelines in the gambling industry.
In addition, you can buy cryptocurrency there, but for a purchase of €50, you are charged €6.75 in fees. That is obviously very high. So all in all, I was unfortunately tempted by a different reception and I have to say that I regret it. I can only advise everyone not to play there.
Ich hatte guten Glauben mich ein Rezeption von einem anderen User dort angemeldet. Die ganze Website ist sehr unübersichtlich, es gibt nicht alle Spiele von einem Spiele von einem Spielanbieter.
Ich hatte mehrere Einzahlungen getätigt Gesamtsumme 700 € und hatte wirklich nur schlechtes Spins und bin nicht einmal über meine Einzahlung gekommen. Egal, ob Playngo, EGT, gamzix, 3oaks etc. Ich habe zum Teil 500 Spins durchlaufen ohne eine Bonusrunde und das spricht nicht wirklich für sich.
Cashback gab’s zwar anhand der Punkte, aber auch der war nicht doll. Auf meine Frage im Support Chat, ob ich einen Bonus erhalten könnte (ich mein 700 € sind nicht wenig) kam, dass sie gerade keinen Bonus zur Verfügung hätten für mich. Was ich ehrlich gesagt frech finde bei der Summe.
Ich habe mich dann entschlossen, das Konto zuschliessen, das geht nicht per Chat, sondern nur per E-Mail. Dann habe ich eine E-Mail gesendet und jetzt wollten sie auch noch den Grund wissen. Ich habe geschrieben, dass ich mit dem Kundendienst und den RTP Werten überhaupt nicht zufrieden bin. Dann kam noch eine E-Mail, dass sie meine Bitte mit der Konto Schliessung analysieren müssten. Entschuldigung, was gibt’s denn da zu analysieren? Das Konto soll geschlossen werden und das entspricht absolut nicht den Richtlinien in der Glücksspielbranche.
Zudem kommt noch hinzu, dass man dort Kryptowährung kaufen kann allerdings bei einem Einkauf von 50 € werden 6.75 € an Gebühren berechnet. Das ist natürlich schon sehr fett. Also alles in allem habe ich mich leider verleiten lassen aufgrund einer anderen Rezeption und muss sagen, dass ich es bereue. Ich kann nur jedem davon abraten dort zu spielen.
