It's only about $80, but due to a system failure (they say) they can't withdraw it.
After contacting them two or three times, they say, ``I'll contact you once the issue is resolved, so please wait for an email,'' and leave me alone.
It's already the third time.

Two months will soon pass.
There are three things to consider:
・There are very few customers, so they can't prepare the fees for withdrawals ・The system administrator is a total scumbag ・They don't want to let you withdraw money in the first place

Do not deposit into this casino.

postscript
Search for email with mmgg33442.
You will find correspondence from late June.

It's been three weeks since then and I haven't had any response at all, so I've given up hope.
I also deposited in BTC.
But I couldn't withdraw money there either.
I gave up.
I zeroed out my balance and really withdrew.
I have stopped expecting anything from a casino that has SEs who are always dishonest or incompetent.
I say it repeatedly.
It is best not to deposit money into this casino.
Even those who are currently able to withdraw money will not be able to do so if a "system trouble" occurs.
And when you make an inquiry, they say.
"We are working on this, so please wait for us to contact you."
It will make you wait for months.
They make you wait until you give up.
You can refuse a withdrawal by simply sending a short message via email. It's very easy to do business.
And the effect is tremendous.

Maybe they are taking it seriously.
But in that case, their SE is very incompetent.
Casinos do not admit their mistakes.
Suppose that incompetent person makes a mistake and your money is gone.
After all, the casino will not admit to making a mistake.
your money will be gone.

They wasted some of my money.
However, as a result, I wrote a bad review here.
I would be happy if someone canceled their deposit because of the review I wrote.

20240308 P.S. I forgot that this casino was really crap. This is what has been happening for the past two days.
I think both the chat support and the manager in charge have brains like sponges.
Deposit 100 euros and get 100% bonus (100 euros
) I received it. When the real money was depleted and the real money became very small, a warning message saying ``This game is not allowed to be played with bonus money'' started to appear.
I started about 10 games thinking it was just the type of game, but the same warning message was displayed on all of them, and when I tried to bet, it said ``There are no funds.''
I asked the chat support to tell me what games I can play with bonus money.
He said, ``VIP manager will reply. "
I waited half a day and didn't hear back, so I was able to chat again.
He said, ``VIP manager will reply. "
Me: ``Anyway, please tell me what games I can play with bonus money.'' "
He said, ``VIP manager will reply. "

And today I am interacting with the VIP manager.
He says, ``You can play all slots with bonus money.''
However, no matter what you launch, a warning message saying ``This game does not allow playing with bonus money'' is displayed and you cannot play.
When I asked my manager about this situation, he said, ``It's because two bonuses are active, so please check.''
However, when I checked, only one bonus was active from my screen.
When I told him that, he said, ``Can I remove one bonus? "said.
I accepted and he removed the 100 euro bonus.
I have no idea why he acted like that. I don't know if it's a form of harassment to drive away troublesome customers, but it's stupid. I finally got the bonus again and solved the problem, but it took too long.

僅か80ドル程度ですがシステム障害（と彼らは言う）によって出金できません。
問い合わせをしても二回か三回やりとりをしたら『解決をしたら連絡するのでメールを待ってください』と言われ放置されます。
すでに三回目です。

まもなく２ヶ月が過ぎます。
考えられるのは以下の三点です。
・顧客がとても少ないため出金するための費用を用意出来ない
・システム管理者がとてつもなく糞
・そもそも出金させる気がない

このカジノに入金してはいけません。

追記
mmgg33442でメールを検索してください。
６月の下旬からのやりとりが見つかるでしょう。

あれから三週間がたっても全く反応がないのでもう期待するのはやめました。
私はBTCでも入金しました。
しかしそちらでも出金出来ませんでした。
私は諦めました。
私は残高をゼロにして本当に撤退しました。
いつまでも不誠実もしくは無能なSEのいるカジノに期待するのはやめました。
繰り返しいいます。
このカジノに入金するのはやめたほうがいいです。
今現在出金出来ている人も「システムトラブル」になると出金出来なくなります。
そしてあなたが問い合わせを行うと彼らはいいます。
「対応しているので連絡を待ってください」
何ヶ月でも待たせるでしょう。
あなたが諦めるまで彼らは待たせます。
メールでちょっとの文章を送るだけで出金を拒否出来ます。とてもビジネスとしては簡単です。
そしてその効果は絶大です。

もしかしたら彼らは真剣に対応しているのかもしれません。
しかしその場合、彼らのSEはとても無能です。
カジノはカジノの間違いを認めません。
その無能者がミスをしてあなたのお金が消えたとします。
やはりカジノはミスを認めないでしょう。
あなたのお金は無くなります。

彼らは私のお金をいくらか無駄にしました。
しかし結果としてここで私が悪い評判を書きました。
私の書いたレビューで誰かが入金を中止していれば幸いです。

20240308追記
このカジノが本当に糞だったのを忘れていました。この２日間でおこっていることです。
チャットサポートも担当のマネージャーも脳みそはスポンジだとおもいます。
100ユーロを入金し100%ボーナス（100ユーロ
）を貰いました。リアルマネーから消化されリアルマネーがごくわずかになったときから『このゲームはボーナスマネーでのプレイは許可されない』という警告文が表示されるようになりました。
私は単純にゲームの種類だと考え十個程度のゲームを起動しましたが全て同じ警告文が表示され賭けようとすると『資金がありません』といわれます。
チャットサポートにボーナスマネーでプレイ出来るゲームを教えてくれお願いしました。
彼『VIPマネージャーから返信します。』
半日待っても連絡がなかったので再度チャットでききました。
彼『VIPマネージャーから返信します。』
私『とにかくボーナスマネーでプレイ出来るゲームをおしえてください。』
彼『VIPマネージャーから返信します。』

そして今日、VIPマネージャーとやりとりしています。
彼は『ボーナスマネーは全てのスロットがプレイできます』といいます。
しかし実際は何を立ち上げても『このゲームはボーナスマネーでのプレイを許可しない』という警告文が表示されプレイ出来ません。
この状態をマネージャーに聞くと
『ボーナスが２つアクティブだからだ、確認してください』と言われました。
しかし確認しても私の画面からはアクティブなボーナスは一つだけでした。
それを彼に伝えると彼は『ボーナスを一つ削除してもいいですか？』と言いました。
私が了承すると彼は100ユーロのボーナスを削除しました。
彼がどうしてそのような行動をとったのかさっぱり解りません。面倒くさい客を追い返すための嫌がらせなのか解りませんが愚かしいです。最終的に再度ボーナスをもらい解決しましたが時間がかかりすぎています。

The reputation at Casino Guru is not high.
But I like. There is no other style dedicated to this special slot and bingo.
KYC was also completed in a few days without any problems.
Withdrawals are also available.
It is approximately within 7 days of applying for withdrawal. It's not too late.
In some cases, scam casinos that do not allow withdrawals in the first place have higher ratings.
I would give it a rating of at least 6.5

P.S20240303
The terms and conditions are strict for withdrawals. As others have written, you will not be able to withdraw unless you deposit at least 25 USD within 30 days. Last month, I tried to withdraw about 1200 USD, but it was canceled due to the upper limit of 750 USD per week. After that, when I tried to withdraw with 750 USD, it was canceled again due to some error. I was told that I could not withdraw because it had been 30 days in between. However, the support consulted with their manager, Tammy, and I was able to withdraw the money. It is true that the rules are strict, but it is not a casino that does not make sense. I also like the cheap slots here. There are some behaviors in the current slot that seem to be bugs, but I think that is also interesting. I liked the previous slots, though. I think it should at least give it a rating of 5 or higher as long as it is a casino that pays decently.

20240217(JST1150)
Last night, I deposited $200 and got a 200% welcome bonus. I played mainly gemholla for a few hours with a 5 USD bet and was able to meet the wagering requirements. There was around 5800USD left. Wow, it's the best ever. It went on and on. I think it's probably a good RTP. However, I am worried about withdrawals. I'm worried about not receiving an email to confirm my email address and the congestion of chat support. I waited for more than an hour, but I was disconnected after chat hours. I don't feel like I can withdraw based on the amount of recent complaints here. If my withdrawal does not seem to occur, then this casino is suspected of being fraudulent. If you don't add that I received it after 10 business days, you should not deposit money into this casino.
I will report on the progress of KYC as it becomes available

P.S 20240221
It's been 72 hours and I haven't completed the KYC. Only the ID is over. But that's it. The other day, I asked for confirmation from the chat. If the documents I send are incomplete, the casino should contact me. But so far not so far.

P.S 20240222
I was convinced that this casino was a scam and gave up $5,000. I thought it was more serious money to play than demo play, and it was refreshing to use it up. I wanted to recover the deposit amount, though. But it's already a waste of time

Basically, I think it is a casino with a good balance of bonuses and RTP. However, when I won and tried to withdraw, I was asked for KYC again.
At that time, I submitted a bank statement, but it was refused because there was no zip code. I think I used a bank balance certificate last time, but when I asked the chat support, they just gave me a boilerplate message that seemed troublesome and was not kind. I'm currently looking for an address verification document that also includes my zip code. If it is said that it is a rule, it is right. However, this is the first time out of hundreds of casinos that I have been refused KYC due to the presence or absence of a zip code.
I will enjoy at other casinos until the withdrawal is completed

P.S 20240215
Apparently, the reason why my withdrawal was not successful was not because of KYC. The reason was that the withdrawal destination (payz) returned an error. I was able to withdraw using another withdrawal method. Thank you to the support person who contacted me via email

I applied for a withdrawal in October 2023. But it still hasn't arrived. This casino only sucks, so don't make any deposits.
Voozaza bogambo spintornade slootz "house of spins" These are scam casinos as well.
Please do not make any deposits.
Up until October last year, I was able to withdraw money, but that is different now.
It appears that the site is now closed.

2023年10月に出金申請しました。しかし未だに届きません。このカジノは吸い込むだけですので入金してはいけません。
Voozaza bogambo spintornade slootz "house of spins"これらも同様に詐欺カジノです。
くれぐれも入金してはいけません。
昨年の１０月までは出金出来たこともあるんですけども今は違います。
なお、いまはもうサイトも閉鎖しているようです。

Difficulty in using bonus funds. Zero cache? It has to be. Also, it seems that it can only be used in a small number of games. I can't use it for now. I went to chat support, but they told me that there is no list of games that
play with bonuses.
I'm tired of it, so I'll leave it alone

20240108 p.s
The bonus issue has been resolved. It looks like the last game session you played wasn't over. I am sorry

I applied for a withdrawal of 500 USD on October 23rd.
However, the money has not been withdrawn even on November 28th.
Even if you ask in chat, you will only get a fixed response.
I've never seen any other replies, such as the fact that it's extremely crowded.
Probably all inquiries regarding withdrawals will be answered with the same text.
A casino with no withdrawals is not a casino.
20231204 Addendum The money has not been withdrawn yet.

20231216 postscript:
It's not good here either. All withdrawals of this casino group are hopeless.
No one should make a deposit.
I have a total of $5,000 waiting for withdrawals in this casino group. But I don't think it's there anymore

10/23に500USDの出金申請をしました。
しかし11/28 になっても出金されません。
チャットに聞いても定型文による返事しかありません。
非常に混雑しているといった内容ですがそれ以外の返事を一度もみたことがありません。
おそらく出金に関する問い合わせに関しては全て同じ文章で返すようになっています。
出金されないカジノはカジノではありません。
20231204追記
まだ出金されません。

20231216 postscript:
It's not good here either. All withdrawals of this casino group (Slootz, Bogamba, Voozaza, spintornade, house of spin, turbospin) are hopeless.
No one should make a deposit.
I have a total of $5,000 waiting for withdrawals in this casino group. But I don't think it's there anymore