8/20 asked for withdrawal
9/3 withdrawal approved
9/18 date to be paid out came and went casino- ill escalate it
9/20 where is the withdrawal - casino: I’ll escalate
9/23 where is the withdrawal - casino- oh, it must’ve gotten left behind, I’ll escalate it

7-11 business days for approval then an additional 7-11 business days to withdrawal following that.
That’s 30 days plus. So a month to get your winnings. Pfffftttt. Done with them. Be advised, if you’re signing in with inclave- it’s the same group. And if you see turbo pay- it’s not available to you. Its false advertising. When questioned - "it’s only for certain players"
That my friends is a bait and switch! Also called a scam. In addition- they will void your winnings with it without a bonus used. So DO not play here!!!! Or at cool cat, prism, dreams, palace of chance, etc. they cannot tell you when you’ll get your winnings. Because 95% you will not get a dime!

8/20 - withdrawal request- still not approved. Customer service- no reason not to approve. I’ll escalate. 9/11- I’ll escalate. Pathetic.
When pressed for an answer- I’ll escalate. Me: there’s no one you can ask? Customer service- I’ll escalate.

If you win on a bonus, then complete the play through- guess what- they email you to say there is a second play through - on any bonus! Bait and switch - who ever heard of a second play through - well now I have
Bait
We’ve just loaded a $25 Free Casino Chip straight into your account. Whether you’re a Blackjack player, enjoy spinning the slots, or cashing in on Video Poker, we have the right games for you!

We are so confident that you’ll enjoy our casino, that we threw a free $25 chip for you to try us out.

Head on over to our casino and let the games begin!

Switch

After checking your casino action we have determined that your casino rollover has not been completed.

Pending casino Rollover : $1,818.90

Please note that the secondary casino bonus play through requirement must be completed in the digital casino only. Action on live dealer casino, pontoon, craps, roulette, or our daily promotional blackjack and poker tables will not count towards the rollover requirement

Casino bonus terms and conditions: 20-time play through for both bonus and real cash action prior to cashing out. Please remember the completion of the initial 20x Play through will result in your bonus play balance being released as cash in your account. It is based on this released balance that your additional 20x Play through will be calculated. (Please remember that some bonuses can be capped with a released amount), maximum cash out from the account based this casino bonus credit is $100.00

No where is this bull avail for review on their site before you bother. Glad I only deposited under 500 with this scam of a casino!! Not even bothering with this garbage. Asked them to close my account and then they ask why I supplied my documents for payout if I was going to close my account. Just delete it scammers!!! Scam

Edit- 6/7/24
They did pay this out. Word to the wise- do not do bank transfer or checks. Do only bitcoin. They have more control and have better info

I submitted a withdrawal request. Same as any other time.. then when I ask about said withdrawal, I’m told it’s been paid. Ok awesome… yet when I inquire for a tracking number, I’m told it’s with the processor and not paid. Two reps - Dan and David- it’s been paid/ your bank is responsible. Then a third rep-
No- it’s not paid. I’ll send in a request for update. Just pay the withdrawal.